Can only give good as flowers were left at the house gates. The owners were home but no one knocked. My concern here is a £45 bunch of flowers nearly got left out on a freezing cold night. It was only after a call from me to my sister was she then aware that she should have had a delivery.
Service rating : Easy to purchase, excellent delivery and notification of status. Was very much appreciated by recipient.
Product : The arrangement was well presented and fresh. An ideal gift for someone who cannot arrange bouquet into a vase.
Service rating : Excellent website very easy to use. Realy appreciated the text messages informing me that the flowers were on the van for delivery
Product : I loved my flowers, very fresh & securely packaged. The twist & shout display was great - very unusual
Service rating : Delivery was fast and on time, flowers arrived in perfect condition
Product : the product is a lovely gift, arrived in perfect condition and 3 weeks later still looks as good as it did on the day it arrived
Service rating : I was kept informed every step of the way from accepting my order, to the flowers being despatched, to letting me know they had been delivered
Product : I had been sent some flowers and loved the display so much I had to send some to my sister. They are bright and dramatic!
I liked the fact that Serenata offered some modern/contemporary/unusual looking bouoqets ( and for sensible price) unlike the rest of the providers that I searched which only offered traditional type of booquets ( or heavily priced if less ordinary).
The arrangement matched exactly what was ordered. Flowers and foliage in general were fresh and of good quality. Let down a little by the lucky bamboo, the sproughts on which were yellowing
Service rating : From start to delivery, this was an excellent service!
Product : Flower arrangement delivered in great and some still alive after all this time. Well done. Shall not hesitate to use your service again.
Service rating : Excellent service and prompt delivery
Product : I haven’t personally seen the display but I was told by the recipient that it is "a wonderful display".
Service rating : Delivered when you said they would be, found the website address input frustrating
Product : good looking modern design that has own base
My friend loved it. All of us were very impressed! I will definitely use your service!
The very poor delivery service did not do justice to the beautiful flowerse