City of Gold
City of Gold

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City of Gold

Discover the golden treasure of El Dorado - brilliant yellow gerberas and alstroemeria set against the beauty of white roses and green button mums.

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Product Reviews
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  • Delivery Reviews

    Customer reviews of the overall ordering experience
    (6) (2) (2)
    Overall Rating: 4.0
    Total Reviews: 10
    Product: City of Gold

    Michael | Hove | |
    Service rating : Very easy to order and had superb communication via text and e-mail on order and delivery status.
    Product : Initial delight of bouquet turned to huge disappointment and upset as flowers (actually very few flowers as most of the bouquet was leaves) were dead or dying within two days of delivery. After spending £35 on a Golden Wedding Anniversary bouquet, I would have hoped the flowers would have lasted longer! Will never use this company again!!
    juliet | Bonogin | |
    Service rating : very efficient and helpful
    Product : I have used this service twice now and both recipients loved the flowers, one even said they were the most beautiful flowers they had ever been sent!
    Carol | St. Albans | |
    Service rating : Very pleased with service
    Product : Recipients very please although struggled to get the top off them. Something to bear in mind when packaging for those over 70yrs old
    Pam | Jersey | |
    I’ve used Serenata 3 times now and on each occasion the flowers have arrived when requested and have been received well. I’ve only seen one of the arrangements myself, but was pleased with it.
    Matt | Auckland | |
    I now live in New Zealand and its so easy to order ob line. I Ordered flowers for my mother and they were great, she loved them.
    Judith | Glossop | |
    I am told that the flowers were beautiful and they will be greatly enjoyed.
    MJ | Falmouth | |
    The recipient says the flowers are beautiful.

    Delivery Reviews

    Customer reviews of the overall ordering experience
    (2) (3)
    Overall Rating: 4.4
    Total Reviews: 5
    Product:

    Nicki | Stevenage | |
    Was just a little confused - had a text at 7am saying flowers were on the van - so expected them about 9am - they didn't arrive until 4:30 in the afternoon. Maybe an expected time of arrival would be nice. Other than that every thing else was great
    caroline | Bexleyheath | |
    A very efficient service.Comments on the progress of the delivery are a bit cheesy
    though. Humour is appreciated to uplift the customers but comments are written for
    customers with a reading age of about 5.Sad really, and not a good sales pitch!
    Fiona | Waltham Abbey | |
    Placed my order late afternoon on a saturday and it was delivered the next day. Great for piece of mind as every step u get a txt, when ur order is being prepared, when it's out for delivery and when it has been delivered. Time slot for delivery was also accurate. Very happy with the service.
    Angela | Crowthorne | |
    Fantastic service, delivery on a Sunday and the flowers were delivered with a beautiful card and in a lovely box, way more than I was expecting!
    Andrea | Newton-le-Willows | |
    Easy to use website, lots of choice , good pricing & delivery options excellent & free - all positives
  • Next day gift delivery

    All next-day courier delivered gifts are dispatched from our central production facility.


    • Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
    • If standard delivery is chosen, we cannot guarantee an exact delivery time
    • We do not guarantee to be able to follow delivery instructions.
  • In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
  • Q. Why are your flowers fresher?

    A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.

    Q. How are the flowers packaged?

    A. Very comfortably, very securely, and very elegantly.

    Q. Do the flowers come in a vase?

    A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.

    Q. Can I order a vase to go with the flowers?

    A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.

  • In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.

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