Service rating : Very easy to order and had superb communication via text and e-mail on order and delivery status. Product : Initial delight of bouquet turned to huge disappointment and upset as flowers (actually very few flowers as most of the bouquet was leaves) were dead or dying within two days of delivery. After spending £35 on a Golden Wedding Anniversary bouquet, I would have hoped the flowers would have lasted longer! Will never use this company again!!
juliet | Bonogin | |
Service rating : very efficient and helpful Product : I have used this service twice now and both recipients loved the flowers, one even said they were the most beautiful flowers they had ever been sent!
Customer reviews of the overall ordering experience
Lynn | Gloucester | |
From order being placed to the original delivery was vey quick. Unfortunately I gave the recipient's previous address but they were delivered a few days later to the correct address with no extra charge. I will not hesitate to use serenataflowers again
Anne | Hatfield | |
The service was excellent and I was kept in touch right through to delivery.Sadly I didnt get to see the flowers but my sister in law seemed very pleased with her 70th Birhday bouquet .Would not hesitate to use your company again Thank you
Julie | Bristol | |
I have already left feed back once. I will do it again as you've requested feedback. Flowers were beautiful, arrived when stated and I received text messages from start to finish. Saying order received, flowers despatched, flowers delivered etc.
Christine | NEW ROMNEY | |
Wonderfully quick service. I ordered on a Saturday afternoon and the flowers were delivered that same Saturday afternoon in France! I could not believe it. I will always use Serenata in future.
Jane | Newport | |
Excellent service. I was kept informed ofwith delivery details etc. Recipient said the flowers were beautiful.