Again in the past the flower were excellent but on the last occasion I thought they lacked sparkle and did not last but if they were in the delivery van for 2 days it is not surprising ! I will be ordering again soon and hope for nicer flowers!
My mum was delighted with the flowers which were slightly unusual and remained fresh and on display for a good length of time. The delivery was delayed but communication was excellent, a partial refund offered and accepted and the delivery was rearranged in a timely way?
I obviously didn't see the flowers so it is a it of a silly question !!!
However I understand from the friend the orchids to that they were very nice !!I I doubt though she would have told me if they had died in a couple of days !!!
| Venice, Florida | |
The orchid blooms were a thank you gift, so I did not actually see the orchids. However my friend in England emailed me to tell me they were in bloom and beautiful when delivered.
Two weeks later, they are still in bloom and looking lovely.
Thank you, Maureen. Venice, Florida
The recipient was delighted with the flowers on the day of arrival, sadly they drooped the following day. She made contact directly with serenata who have delivered a new arrangement for which I am very appreciative.
Showing 1 to 12
of 200 reviews
Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.