Sometimes the greatest joy is when a bouquet of flowers arrives totally out of the blue. When you want to surprise her for no particular reason, here's a selection of our most romantic arrangements, hand-made in our own floral workshops from the freshest blooms..
Service rating : The product was delivered at a satisfactory time.
Product : I’d ordered the deluxe for an extra £5 thinking it would be more special. However, having spoken to my girlfriend, the flowers arrived damaged, and in a cardboard box wrapped in wet tissue... hardly the romantic gesture I was hoping her to receive for £30. I’m very sceptical as to whether I’ll use your service again and actually feel like I need some sort of refund for a bad quality product... which was supposed to be *deluxe*
Poor quality card and sticker printed inside very plain I would have paid more to have a quality romantic card with nice style print font.
Card a little disappointing - had to buy a more appropriate romantic one
As a serving soldier in Afghanistan I was delighted my wife back in the UK received flowers in time for St Valentine’s Day. An easy, cheap & great service. Thanks for assisting in making this romantic day perfect.
I ordered a romantic cake but actually a birthday cake was delivery. Very disappointed with this mistake. As suggested in the name of the cake I ordered it was for an anniversary .. Two red hearts. A cake was received with big blue ribbon on it and happy birthday.
Service rating : The website is good and the flowers were easy to order. The product was delivered before noon on Valentines as promised. However there were no photographs to view that represented my actual order - the deluxe red roses (£25).
Product : I’ve ticked good but I really mean average to good. The roses seemed good quality, though the heads were a bit smaller than hoped and the packaging - simply a standard cardboard box - was certainly not romantic. I hoped for a little tissue paper or cellophane type wrapping at least. It was also not very practical - could a crude water bag/vase not have been provided to sustain the flowers until my girlfriend could bring them home from work?
Service rating : Good service and delivered as promised
Product : Extremely poor product. This was supposed to be the upgrade so dread to think what the basic £20 version would look like?! Bouquet was very small for £35 and a few of the flowers had seen better days. Spent £35 elsewhere in the past and received a large bouquet, this was no bigger than a £10 bunch from Asda and I was actually embarrassed when my fiance walked out of work holding them. Also, they were delivered in a cardboard box so not the most romantic of deliveries. Highly unlikely, well, I wont be using Serenata Flowers again! I was going to order a delivery for my mum for mothers day but good job I didn’t!!!!