There is no more timeless, elegant gift than a simple dozen roses. Whether you need to say “Thank you,” “I’m sorry,” or “I love you,” a dozen roses is the perfect gift. The beauty of roses begins when they are buds. That beauty withstands time as buds open and bloom into the fullness of the rose. Long after those dozen roses bloom, your recipient will cherish the memory of your sentiment and of those beautiful dozen roses.
Sent a dozen red roses to my sister, she was very pleased with them said they were lovely.
Kingston upon Thames
Great communication every step of the way. The dozen red roses were delivered on time and looking beautiful!
A dozen red roses for my wife on our anniversary. Delivered on the day I requested, lovely blooms that are still going strong over a week later!
Thank you Serenata for an excellent reliable service. definitely would recommend without fear based on the half dozen or so varied bouquets delivered without problems. A BIG THANK YOU for cheering the recipients up on every occasion.
I was bought a dozen red roses for valentines day and they were beautiful. They lasted just over 3 weeks!!! Normally roses only last a few days (if you're lucky)
I didn't actually receive the goods but I rate it "good" because I was immediately awarded with a full refund. However the service delivering as promised would have been much better, obviously!
I placed this order a week before the event which was when I needed to get these dozen red roses to a special person for her birthday. I thought a week was more than enough time to prep, package and post out. I had paid extra for a "before noon" delivery...
Searching for florists, I wanted initially a local one and when searching for one in the SW London area via the internet, SerenataFlowers came up. However it turns out the flowers came from Birmingham. It isn't a problem as such unless this distance was the cause of why the flowers didn't turn up before noon on the day in question... If the company claims to use local florists or allow their website to come up in local searches when they're not local, this can be misleading if the service is not seamless or falls down..which it did here.
Another issue was that I asked the recipient to stay in until midday on a very important day of hers. However as the flowers didn't arrive, she had wasted that time and it stressed her out more as she had lost four hours which she needed in preparation for the evening.
A delivery service for relaxing, calming products such as flowers should do the total opposite affect than to cause stress on both the recipient and person who ordered them. Reason I used this service was because I couldn't physically be there, as is why most people arrange flower deliveries.... So for a company which claims to do just that (alleviates that burden of not being there for that special person) but doesn't actually deliver, defeats the point of providing this service in the first place..
Service rating : I have ordered about half a dozen times from Serenata. Each time, quality, customer service, and the flowers have been excellent. Well done. Hope it continues.
Product : Order with confidence. What more can a customer ask for.
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