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Sorry

Saying sorry is one of the hardest things – and the longer you wait, the harder it becomes. If your thoughtless actions or hurtful words have upset someone, make amends with an honest confession accompanied by a sophisticated bouquet.

Norma Jeane Save £10 (25%) with FREE Delivery

Order in the next 3 hours 16 minutes for delivery TOMORROW

was £39.99 now £29.99

They say that candles burn out long before legends ever do, but it doesn’t take an enormous genius to know that the read more »

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Track your order
Customer Satisfaction
Average: 4.4/5
5 star
(64717)
4 star
(14957)
3 star
(22)
2 star
(5569)
1 star
(5303)
Total: (90568 reviews)

Helen
Cheadle

only problem was the card. The image was so small on screen I didn't notice the text until I had oked the purchase, The card looked bright and cheerful only to discover the text said "I'm Sorry". Funny for a sisters birthday but could prove awkward at another time.

Marc
Grangemouth

Good product to say sorry with

Linda
Umberleigh

I am sorry but the recipient of my flowers (my father) lives 200 miles away and I did not see the flowers, however your service was fantastic and I cannot fault it. Thank you

r obin
Gloucester

my friend was very pleased with them i was sorry i didn,t see them myself but she was pleased

Joanna
Lichfield

There was a technical problem when placing the order and therefore the invoice was not attached to the actual order this lead to the flowers not being delivered on the correct day. I emailed Serenata's customer services and within 10 mins I had received a reply. They were very helpful, apologetic and upgraded the bouquet as a way to say sorry. Obviously I was quite disappointed that the flowers didn't arrive on the intended day but I can not fault the communication and help from Customer Services to correct the problem. I would definitely use them again and also recommend them to other people.

A Choice made easy
  • FREE delivery Mon - Sun
    order up until 10pm for next day delivery. Order by 7pm Sunday for next day flower delivery *
  • Choose AM delivery
    order for delivery before noon for a small surcharge
  • What you see is what you get
    each bouquet is hand-crafted by an in-house florist. We don't pass your order onto someone else.
  • Ordering is easy
    Order in 3 easy steps
  • Your privacy is guaranteed
    We will never give, lease or sell your personal information. Period!

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During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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