Saying sorry is one of the hardest things – and the longer you wait, the harder it becomes. If your thoughtless actions or hurtful words have upset someone, make amends with an honest confession accompanied by a sophisticated bouquet.
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They say that candles burn out long before legends ever do, but it doesn’t take an enormous genius to know that the read more »Order Now »
only problem was the card. The image was so small on screen I didn't notice the text until I had oked the purchase, The card looked bright and cheerful only to discover the text said "I'm Sorry". Funny for a sisters birthday but could prove awkward at another time.
Good product to say sorry with
I am sorry but the recipient of my flowers (my father) lives 200 miles away and I did not see the flowers, however your service was fantastic and I cannot fault it. Thank you
my friend was very pleased with them i was sorry i didn,t see them myself but she was pleased
There was a technical problem when placing the order and therefore the invoice was not attached to the actual order this lead to the flowers not being delivered on the correct day. I emailed Serenata's customer services and within 10 mins I had received a reply. They were very helpful, apologetic and upgraded the bouquet as a way to say sorry. Obviously I was quite disappointed that the flowers didn't arrive on the intended day but I can not fault the communication and help from Customer Services to correct the problem. I would definitely use them again and also recommend them to other people.