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Sorry

Saying sorry is one of the hardest things – and the longer you wait, the harder it becomes. If your thoughtless actions or hurtful words have upset someone, make amends with an honest confession accompanied by a sophisticated bouquet.

Norma Jeane Save £10 (25%) with FREE Delivery

Order in the next 8 hours 24 minutes for delivery TOMORROW

was £39.99 now £29.99

They say that candles burn out long before legends ever do, but it doesn’t take an enormous genius to know that the read more »

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Track your order
Customer Satisfaction
Average: 4.4/5
5 star
(57527)
4 star
(13325)
3 star
(22)
2 star
(4809)
1 star
(4564)
Total: (80247 reviews)

Linda
Umberleigh

I am sorry but the recipient of my flowers (my father) lives 200 miles away and I did not see the flowers, however your service was fantastic and I cannot fault it. Thank you

r obin
Gloucester

my friend was very pleased with them i was sorry i didn,t see them myself but she was pleased

Joanna
Lichfield

There was a technical problem when placing the order and therefore the invoice was not attached to the actual order this lead to the flowers not being delivered on the correct day. I emailed Serenata's customer services and within 10 mins I had received a reply. They were very helpful, apologetic and upgraded the bouquet as a way to say sorry. Obviously I was quite disappointed that the flowers didn't arrive on the intended day but I can not fault the communication and help from Customer Services to correct the problem. I would definitely use them again and also recommend them to other people.

Tammy
Grays

Easy to order, nice looking web-site. Just a little sorry no one knocked on the door to let us know the flowers were there. They were just left on the doorstep.

Tammy
Grays

Easy to order, nice looking web-site. Just a little sorry no one knocked on the door to let us know the flowers were there. They were just left on the doorstep.

A Choice made easy
  • FREE delivery Mon - Sun
    order up until 10pm for next day delivery. Order by 7pm Sunday for next day flower delivery *
  • Choose AM delivery
    order for delivery before noon for a small surcharge
  • What you see is what you get
    each bouquet is hand-crafted by an in-house florist. We don't pass your order onto someone else.
  • Ordering is easy
    Order in 3 easy steps
  • Your privacy is guaranteed
    We will never give, lease or sell your personal information. Period!

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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