Service rating : Usually very good but this time very poor - see comments below
Product : Very disappointed with this order - plants not in flower pots, just dried roots. Not in basket as described but in a cauldron with no compost. Recpient unable to plant even as she was unable to get to garden centre to buy some. Not the sort of present I would have sent to anybody.. Not usual standard for Serenata.
I would like to see slightly bigger card and or better design on the front. I would advise that a better quality paper with the text on is would be more presentable. The font itself needs to be addressed as the first impression was, nice card and then the inside......plain and uninviting. Better presentation in the card is needed, otherwise it just becomes a message card rather than a celebration.
Service rating : The web ordering worked well. However I was unclear at the start phase as to whether I could add a personal; message and only found out about that after logging an enquiry with your customer services. So I think it would be helpful to indicate at the outset that this facility is available since it is only revealed some way down the ordering process
Product : The recipients were very pleased with the wines
Service rating : I have used Serenata several times for wine and flowers and have always found them to provide an excellent service… I particularly appreciate the tracking they use for delivery - keeping you up to date with where your parcel is at any point.
Product : I did not personally get to try the wine but was assured by the recipient that it was very good!
Service rating : Delighted with service and the variety of products on offer.
Product : Product bought as a gift in celebration of 30th Wedding Anniversary. Feedback from couple highlighted that the wine was "excellent" and cheese was"yummy". A delightful gift which was very well received.
I am told the flowers were very nice, but was disappointed they arrived so late, day almost over.
By the way, I got very confused when told by serenata that my wines had left the building, what wine I ordered flowers!!!!
Service rating : Easy to purchase and locate lovely items on website. Regular updates on order status received via text and email. Delivered when said. Fantastic.
Product : This was a gift so not tried the wine.
In the words of Plautus, let us celebrate the occasion with wine and sweet words. While we can’t provide the second, we certainly have an abundance of delightful gifts and to please the connoisseur in your life, whether it’s a special occasion or not.
Our gifts have been designed to bring joy and excitement to every recipient. It doesn’t matter if they belong to the white, red or rose club, they have the ability to convert a red enthusiast into a new white wine addict. Packed in beautiful wooden crates or our signature wicker wine baskets, this bottled goodness comes with free next-day wine delivery. That means you don’t pay for anything else, no extra charges or hidden fees.
Imagine standing next to the recipient as they open the box with their name on it. They start to read the label which entices the senses and invites them for tasting, even though it’s only 2pm in the afternoon. Wine does not wait. The hunt for bottle opener starts right away and the party is joined by wine glasses. Then the magic happens. Soft smooth flavours, chased by fruity tones to be completed with a crisp finish you can only get from a truly fine wine. Send someone this experience thanks to our next day wine delivery service.
Select some of our next day wine gifts and they come with free delivery, straight to the recipient’s door along with your chosen card message or other little extras that you can add. Our extensive online wine cellar has everything from Merlot to Shiraz, wines from France, Italy, South Africa or even Chile and of course all of our next day gifts come in your favourite shades – red, white and rose.
The shopping convenience doesn’t stop there. You can place your order for our next day delivery service as late as 10.00pm on weekdays, order wines in three simple steps, choose from numerous payment options and your gift will start getting ready the moment you hit “order”. We will let you know as soon as it has been shipped and we will also text you or email you at the precise moment your gift has been delivered. You can track your precious cargo at any time, by using your order number on our in-house tracking system online.
Wine makes the perfect gift, and you don’t need to take only our word for it. Trust the scientists and researchers. Studies show that moderate consumption has been linked to numerous health benefits, for example promoting longevity, lowering risk of heart disease, reducing risk of diabetes, cutting risk of colon cancer and more. Another reason to enjoy your favourite form of grapes without the guilt. But remember, everything in moderation!
Fine wine doesn’t have to come with a hefty price-tag. Our gifts start from as low as £19.99 for one bottle gift set and can go up to hundred pounds for those on unlimited budget. Here at SerenataFlowers.com, we offer services of the best florist online and gift shop in one. We believe everyone should be able to enjoy the best quality at the best possible prices. So, who are you going to spoil today?