Service rating : The web ordering worked well. However I was unclear at the start phase as to whether I could add a personal; message and only found out about that after logging an enquiry with your customer services. So I think it would be helpful to indicate at the outset that this facility is available since it is only revealed some way down the ordering process
Product : The recipients were very pleased with the wines
a gift that was delivered to a different address
Service rating : Quick service easy to use pages
Product : Quick service good product
Excellent communication & information re. delivery process.
Service rating : Excellent communication & information re. delivery process.
Product : Told it was beautiful by the recipient.