Your first choice gift service for individual wines expertly chosen from exciting estates, then perfectly packaged and delivered next-day. Celebration Champagne and sparkling wines; from classic clarets of Bordeaux to crisp Sancerre, the warmth of Rioja, fine Chianti to spicy Australian Shiraz, we have it all covered. Choose by style, country or grape variety, with prices to match any occasion, all presented in a beautiful 2 bottle wooden gift box.
Service rating : The courier did not deliver on the appointed day. Serenata e.mailed to inform me that the delivery had not been done. When I phoned they tracked to order down and ensured it was delivered the next day. Without asking they offered a 20% discount for the delivery. Very good customer service by Serenata after being let down by their courier.
Product : It was a gift to someone else, so cannot say what it was like
Service rating : Very good service. Ordered wine gift for delivery to friends. Notified each step and confirmed delivery.
Product : Friends said it was excellent!
Plenting of updating by text on progress of delivery,
Delivery was very fast and I was notified as soon as the gift had been delivered.
First time I have used Serenata. It was a gift for a friend and service was excellent. I was kept informed of the delivery and best of all my friend loved the wine!
Service rating : Delivered on time and with text notifications to assure me the delivery was on its way and finally that it had been successfully delivered. V.G.Tick
Product : It was a gift so have not tried the product.
The service was ok but there were a couple of main problems. 1) I requested that the delivery be made on a Monday, but it was actually made on the Saturday. 2) We requested 10 wine giftsets but only 9 were delivered with no explanation. I spoke to the call centre and they were supposed to get back to me (which they didn’t). I then called again and finally managed to resolve the issue, with a refund for the set that wasn’t delivered.