Soft, rich and packed with supple fruit, this noble cousin of Cabernet produces the great Bordeaux of St. Emilion and Pomerol. A lovely blender, the finest examples from California, Australia and South Africa are reds to savour.
The service was ok but there were a couple of main problems. 1) I requested that the delivery be made on a Monday, but it was actually made on the Saturday. 2) We requested 10 wine giftsets but only 9 were delivered with no explanation. I spoke to the call centre and they were supposed to get back to me (which they didn’t). I then called again and finally managed to resolve the issue, with a refund for the set that wasn’t delivered.
Service rating : Fully informed regarding delivery. Very good service
Product : Was a gift.
I asked for the wine to be delivered on Monday 19th Dec, but delivery was made on Sat 17th dec,but luckily all was ok.
Service rating : Easy to order online and the delivery arrived promptly. However the gift was left on the doorstep of the intended recipient and not found until later that evening; I think this is not secure and the delivery should have been left with a neighbour instead.
Product : The wine was a gift and I was told it was ’lovely’.
Excellent communication regarding delivery and great product
I was very impressed with the speed and efficiency with which Serenata Wines processed my order, and kept me up to speed with the delivery. I also appreciated the free delivery on a Saturday morning. I will definitely order from Serenata again.
Service rating : Very good service. Ordered wine gift for delivery to friends. Notified each step and confirmed delivery.
Product : Friends said it was excellent!