Service rating : I was especially happy with the informative emails throughout
Product : The recipient was very pleased

Service rating : Ordered 3pm Sunday, delivered 10am Monday, informed all the way, excellent service
Product : Haven't seen but recipient said they were beautiful

Fabulous truffles!

Generally I've been very happy and any issue have been dealt with promptly. What I would say however, is that when flowers have not been delivered you do have to find that out- I only suspected because I have always previously had text confirmation of delivery. So perhaps letting clients know I you do not manage to deliver the flowers on given day would make it even better.

Service rating : Very impressed with service, kept me up to date by text with the progress of my order and was delivered on time.
Product : The flowers were Roses and Stocks, the roses lasted two days and the stocks 4 days. They were a Get Well gift for my Mum who has breast cancer, I told her I was doing this feedback so she told me how disappointed she was with the flowers. She hadn't wanted me to know how bad they were, she received flowers from other florists in Brixham at the same time that are still looking good. Sorry service may be good but if flowers aren't then I won't be using this company again.

Efficient emails and texts letting me know exact progress. Driver rang bell and left flowers on doorstep, not in porch, without waiting for recipient to answer door.

Service rating : brill service was updated via email and mob text reg with updates could not fault in any way
Product : i not seen flowers but they was rec by an elderly lady in her 80 who decribed them to me as LOVELY
thank you