Service rating : So impressed with the level of service this florist offers!! The flowers were beautiful and I had regular emails and text to tell me where my delivery was! I shall be using serenata flowers for all my florist needs! And have recommended the company to several friends and family members! Thank you!
Product : Absolutely beautiful! And slightly unusual! Which made them a hit with my sister-in-law!!

Service rating : Easy. I made a mistake and was charged twice but serenata swiftly rectified situation.
Product : Recipient very happy

Service rating : Very easy to place an order, very good communication from them regarding the delivery.
Product : Lovely flowers .

Easy to navigate website, flowers were delivered as requested and my recipient said they were really lovely.

Service rating : It actually was the 2nd time I used this service. Their computer system was rather slow and it took me a lot longer to finish my order on line - over 30 minutes on & off line - very confusing and frustrated....
Product : My friend was pleased with the combination and commented they did last well.

Ordered at 8pm and delighted with next day service for no extra charge.

Service rating : Delivered quickly. Impressed also with customer service. Couldn't get any of my money off vouchers to work is the only frustration.
Product : Beautiful bouquet, my mother in law was delighted to receive them.