Service rating : The service was excellent & Serenata kept you informed at all times by email & text about the status of the order, would definitely use them again.
Product : Unfortunately I have no way of seeing the flowers as they went to a very sick person over 100 miles from where I live.

Service rating : I wanted to send some nice flowers to my sister - something nice, a bit different, and no lilies (she has a cat - and lilies are toxic to cats, especially the pollen). I've used Serenata before, so I knew the service would be efficient and the flowers would be up to scratch. I had a quick look through their website - the filters make it easy to find the flowers you want to send for the price you want to pay. I picked some really funky blue orchids (Blue Dendrobium). Selecting and paying is easy with no hidden charges (and next day delivery is included in the price of the flowers).

Once I'd placed the order, I received sufficient emails to update me on its progress. A couple of hours after they'd been delivered, my sister sent me an email to say thanks with a photo of the flowers she'd received - they looked really great, as good or better than the website photo.

I've used one or two other internet flower sellers in the past, and there are some really bad ones out there who don't know their iris from their elbow!
Serenata are in a different league - they're really good.
Product : Really nice flowers - thanks.

Service rating : superb service, kept me informed along the way. very efficient
Product : beautiful bouquet

Service rating : Always easy with communication and delivery - reasonable £££ plus great variety available at all times - Very happy returning customer
Product : Recipitant was very happy and said flowers were amazing ;)

Service rating : Very efficient service
Product : Beautiful flowers

Very pleased with the service and I would use you again.

Service rating : your customer service was excellent, sending text to let me know the flowers were on their way and also when they'd arrived. also sending e-mails which were highly entertaining.
Product : as i personally have not seen seen the flowers i can't give an excellent and can only go by the reciprients comments. she loved them