Service rating : Easy to order, great choice and very helpful when I asked for a copy of the invoice to be e-mailed.
Product : The flowers were sent as a thank you to a colleague in another company and she loved them - very prompt delivery.

I didn't actually see the flowers or chocolates - however I have rated your service as excellent because of the following email we received from our colleague who received the flowers & chocolates.

...Today I received some flowers and chocolates. When I opened it and saw that it was from the ..., my eyes were filled with tears - I cried. I could only thank God for the love shown to me and I asked God, if I am worth it.
Thank you very much to you and all concerned. I am waiting for my daughter to show her the flowers...

Service rating : I have now ordered a number of bouquets from yourselves and everyone has been well received - I have only ever received 1 for myself and that was lovely and lasted ages
Product : This bouquet was sent to colleague as bereavment flowers - received a thank you saying they were beautiful

I received a Serenata bouquet from my work colleagues and thought it was beautiful. I had never heard of Serenatab flowers prior to this. The packaging was secure and the amazonia bouquet, quite exquisite and so expensive looking. There was information on how to look after the flowers etc and there was also a money off voucher to use, so I checked out the website and discovered that the flowers are fanastic value, so i ordered my friend a bouquet and each step of the way I was kept up to date with the delivery arrangements. My friend was delighted and so impressed, I'd have paid more in a supermarket for way less quality . I would recommend anyone sending flowers to look on this website. I am happy and impressed, thank you x

Service rating : Serenata Flowers were very good as they offered to redeliver my order as my colleague was not happy with the first delivery, or give me a total refund.
Product : My colleague said the flowers were beautiful, thank you.

Service rating : I wanted same day delivery and got same day delivery.....sounds easy but believe me so few companies do what they claim so it is refreshing to get the service you expect at a reasonable price.
Product : I sent this to a work colleague as a thank you and it was a lovely basket by all accounts so I am truly satisfied with the service and quality. I would hgihly recommend this company.

We were very happy with the service, very efficient, beautiful flowers and it made our colleague feel very happy, which is exactly what we wanted. Thank you.