This was the first time I had used this company and the flowers arrived late which was disappointing. I got an email before 10 am to say the flowers probably wouldn't be arriving on the day I chose. I did get a small refund and luckily there was no rush. When talking to the company I got quick responses and the flowers arrived the day after in good condition.
Ordering process very easy delivered exactly when they said they would . Recipient extremely very pleased with gift. E mails from start to finish to keep me updated with progress of order. Very happy with service.