At a time of loss, it is easy to become disenchanted. A simple arrangement of flowers can be a welcome reminder of happier days, evoking fond memories that provide comfort and the courage to prevail over grief. Please note that the items in this category are not suitable to send to a funeral service.
Driver delivered very late in the day I did not pay for a timed deliveryBut for a special Birthday I was disappointed they did not arrive until her Birthday was nearly over after 4 o clock.I understand the driver has to delivery in some sort of order but it can be done if I had paid the £4.99 perhaps a more reasonable price could be put on an am or pm delivery/Apparently she said the flowers and the cake were lovely so at least that was some thing,
I am not sure. How the sympathy card was or any thing. We did not ask the persons family’s. It is unfare for me to write the feedback. I believe that it must be nice; what we ordered and what you have delivered. We trusted your service. Thank you for delivering the flowers on time.
Service rating : I loved the regular updates so I knew exactly what was happening and when the flowers arrived! I also loved the upbeat way you have of communicating through your emails - it makes the customer feel important! I would definitely order from you again!Product : I can’t say too much about it as I didn’t see it and as it was a gift of sympathy I didn’t feel it was appropriate timing to ask too many questions about what the receiver thought of the product. I did receive an email saying that everything was lovely.
I am so delighted to have discovered Serenata Flowers. Everything about the service is excellent. Even if you make a mistake in your original order it is so easy to correct and so re-assuring to know the correction is made. Flowers are always beautiful - no matter where in the country we have sent them. A service we would go back to again and again