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Sympathy
At a time of loss, it is easy to become disenchanted. A simple arrangement of flowers can be a welcome reminder of happier days, evoking fond memories that provide comfort and the courage to prevail over grief. Please note that the items in this category are not suitable to send to a funeral service.
I am not sure. How the sympathy card was or any thing. We did not ask the persons family’s. It is unfare for me to write the feedback. I believe that it must be nice; what we ordered and what you have delivered. We trusted your service. Thank you for delivering the flowers on time.
The flowers were delivered promptly and in perfect condition. We had a phone call immediately saying how beautiful they were and 3 weeks later another call saying they were still showing beautifully with a lovely scent. So both we the givers and our friends the receivers could not be more pleased with your service and quality. We shall use you again and thoroughly recommend you to others. Well done. DB
it's so good to be able to order flowers from my home in New Zealand and have them delivered to my daughter in England. Today she has told me that the lilies delivered over two weeks ago have just had to be thrown out, absolutely adored them and their perfume. Flowers were true to your description of them, and couldn't fault delivery. I'll be back again to use your service - thank you!!
Service rating : I loved the regular updates so I knew exactly what was happening and when the flowers arrived! I also loved the upbeat way you have of communicating through your emails - it makes the customer feel important! I would definitely order from you again!Product : I can’t say too much about it as I didn’t see it and as it was a gift of sympathy I didn’t feel it was appropriate timing to ask too many questions about what the receiver thought of the product. I did receive an email saying that everything was lovely.
The service the company provided was excellent and I was informed of the progress of my order at each stage which was very reassuring as the funeral was 200 miles away. I did not see the flowers as I was unable to attend the funeral but if they were as good as the service provided I am confident that they were beautiful. Will order from Serenata again.
The order was placed on Monday 28/10, I had a text on Tuesday morning to say the flowers had been dispatched, a further text to say they had been delivered at 2:00pm and a phone call from my sister in law at 2:05 to say thankyou for the beautiful bouquet Still going strong today 15/11
