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Sympathy
At a time of loss, it is easy to become disenchanted. A simple arrangement of flowers can be a welcome reminder of happier days, evoking fond memories that provide comfort and the courage to prevail over grief. Please note that the items in this category are not suitable to send to a funeral service.
I ordered on line which was easy to do, very quickly received an email to say the order was placed which was good to hear. On the day of delivery I then had an email stating that the flowers had safely been delivered to my recipient which I have never had before from other companies. Excellent service from Serenata Flowers, highly recommendable as I then heard from the recipient that the flowers were just beautiful.
I am not sure. How the sympathy card was or any thing. We did not ask the persons family’s. It is unfare for me to write the feedback. I believe that it must be nice; what we ordered and what you have delivered. We trusted your service. Thank you for delivering the flowers on time.
Service rating : I loved the regular updates so I knew exactly what was happening and when the flowers arrived! I also loved the upbeat way you have of communicating through your emails - it makes the customer feel important! I would definitely order from you again!Product : I can’t say too much about it as I didn’t see it and as it was a gift of sympathy I didn’t feel it was appropriate timing to ask too many questions about what the receiver thought of the product. I did receive an email saying that everything was lovely.
Great system of ordering, very easy. Masses of choice of bouquets available. Great feedback on order status and delivery. Friends were delighted with the quality for the flowers and the care and attention given by the delivery and packing. Good price too. Will be using again and would definitely recommend
The basket arrived in time and I was told it was beautiful. Not only that but a week later it was still beautiful and it is sitting outside and had been all week on the grave of my beloved friend. Thank you!
Erwin
Would certainly recommend Serenata. They were professional efficient and kept me informed about the status of my orders at all times. In the past they also remedied an issue without fuss or complaint. A1 service
