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Thank You

Thank you. If two little words can make someone feel appreciated, imagine what a mass of brightly coloured blossoms could do. A charming host, a supportive friend, a caring relative or a colleague who has gone the extra mile? show someone you appreciate the lengths they've gone to with some specially selected flowers.

Things our Customers say

Gillian East York
Always brilliant service, great flowers - thank you
Christopher Brossard
The flowers arrived on time and were fantastic according to our recipient. They were all that we expected and thank you Serenata , we will be using you again.
Alan Penticton
Very good service my sister loved the flowers thank you
Victoria Toronto
Excellent service prompt delivery to Canada and good price. Saw a phot o of the flowers ordered and they matched my expectations. Will certainly use this service again both to Canada and within the U.K. Thank you
Michelle Bayfield
Beautiful bouquet was received by my Nan which I had sent to cheer her up!!Apparently they were beautiful and smelled delightful....Big thank you to Serenata flowers
Julia Newton Abbot
Easy to order, excellent service and beautiful flowers exactly as ordered.Thank You !

Say Thank You with Flowers

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LATE OR NON-DELIVERIES

FREE courier delivery

Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.

Premium guaranteed delivery

Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

Guaranteed timed delivery

If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)

By signing in you will have access to all your previous orders. You will also be able to use your address book in the checkout, and there will be no need to enter your invoice address.

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Our delivery options tailored for your satisfaction

FREE courier delivery

95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.

Premium guaranteed delivery - £4.99

Peace of mind service - guaranteed to arrive on your selected delivery date.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.

Premium guaranteed before 1pm - £9.99

Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.