Wanted a same day delivery and after payment I was disappointed to see my flowers were programmed for the following day. When I contacted the company I was told my choice could not be sent on the same day. I feel that I should have been informed of the delivery date BEFORE payment and I would have probably ordered a different bouquet. I ordered at 7 o'clock in the morning and asked for delivery before 12 - seemed obvious to me that it was for that same day.
Delivered next day, no problems despite relatively remote address. Flowers were beautiful and very good value. In fact my friend has just sent me a picture to show me they are still going strong after 2 weeks!!
Wonderful customer service ! I made a mistake and gave the wrong address for my flowers to be sent to... Serenata Flowers sent flowers again to the right address ! thank you
The recipients of my order were delighted with their flowers and the delivery service was first class. I will certainly use your service again. Well done SerenataFlowers.
My friends were delighted, as always when I send flowers and a gift through Serenata flowers! I'm told the bouquet was magnificent and so fresh that it lasted a long time and gave them a lot of joy!
I like the emails letting me now when the flowers are out for delivery and again when they are delivered.
My mother was over the moon with her flowers and all arrived in excellent condition. Just remember to top up the water to keep them fresh for longer.