12 Red Roses
12 Red Roses
12 Red Roses

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12 Red Roses

France has its own unique style of floristry and product availability may well vary to that shown. Our florists will however endeavour to ensure substituted flowers are of a similar style, quality and value to those illustrated.

1.

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Product Reviews
Delivery
Substitution Info
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FAQ
  • * This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.


  • Delivery Reviews

    Customer reviews of the overall ordering experience
    (11) (1)
    Overall Rating: 4.4
    Total Reviews: 12
    Product:

    | Glasgow | |
    Wanted a same day delivery and after payment I was disappointed to see my flowers were programmed for the following day. When I contacted the company I was told my choice could not be sent on the same day. I feel that I should have been informed of the delivery date BEFORE payment and I would have probably ordered a different bouquet. I ordered at 7 o'clock in the morning and asked for delivery before 12 - seemed obvious to me that it was for that same day.
    | Leicester | |
    Delivered next day, no problems despite relatively remote address. Flowers were beautiful and very good value. In fact my friend has just sent me a picture to show me they are still going strong after 2 weeks!!
    | Shipley | |
    Wonderful customer service ! I made a mistake and gave the wrong address for my flowers to be sent to... Serenata Flowers sent flowers again to the right address ! thank you
    | Folkestone | |
    My friends were delighted, as always when I send flowers and a gift through Serenata flowers! I'm told the bouquet was magnificent and so fresh that it lasted a long time and gave them a lot of joy!
    | Glasgow | |
    The recipients of my order were delighted with their flowers and the delivery service was first class. I will certainly use your service again. Well done SerenataFlowers.
    | Sutton | |
    Easy to use website, good value for money, fresh, long lasting flowers, good communication re delivery, what more could one want?
    | Swansea | |
    The flowers were delivered on time and corresponded to the pictures . The recipentswere happy with the delivery
    | Berkeley | |
    I like the emails letting me now when the flowers are out for delivery and again when they are delivered.
    | Thatcham | |
    My mother was over the moon with her flowers and all arrived in excellent condition. Just remember to top up the water to keep them fresh for longer.
    | Grange-Over-Sands | |
    efficient service, just what was ordered, Mum loved the flowers.
    | Leamington Spa | |
    Everything on time and the receiver loved the flowers
    | Wigton | |
    Easy to use website & love the comical emails telling of progress with my order(s)
  • Next day gift delivery

    All next-day courier delivered gifts are dispatched from our central production facility.


    • Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
    • If standard delivery is chosen, we cannot guarantee an exact delivery time
    • We do not guarantee to be able to follow delivery instructions.

    International flower delivery

    All international deliveries are passed to a relay network who then pass orders onto local florists.


    • We are unable to provide delivery notifications for international orders.
    • We do not guarantee to be able to follow delivery instructions.

    Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.

  • In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
  • Q. Why are your flowers fresher?

    A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.

    Q. How are the flowers packaged?

    A. Very comfortably, very securely, and very elegantly.

    Q. Do the flowers come in a vase?

    A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.

    Q. Can I order a vase to go with the flowers?

    A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.

  • In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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