Only once have we been disappointed with the Serenata service when a delivery was attempted after office hours in London. I guess that we were lucky as when the flowers were delivered they were still in a very good condition. Not so much a problem with Serenata but with their delivery service.on this occasion there were no hiccoughs and the service was excellent.
The flowers were delivered on New years eve as a surprise for an elderly couple. We were kept informed as to the delivery status. I understand the flowers were lovely and was rung up again a week later to say how well they lasted.
Excellent service from start to finish. Simple to order and you are kept informed as to delivery. Have used seranataflowers.com many times and will continue to do so especially as my friend said the flowers were 'amazing'!