Plant
Plant
Plant

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Plant

Holland has its own unique style of floristry and product availability may well vary to that shown. Our florists will however endeavour to ensure substituted flowers are of a similar style, quality and value to those illustrated.

1.

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Delivery
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FAQ
  • * This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.


  • Delivery Reviews

    Customer reviews of the overall ordering experience
    (9) (3)
    Overall Rating: 4.4
    Total Reviews: 12
    Product:

    | Harderwijk | |
    No need to be concerned that the floral tribute would fail, with Serenata we have never found fault.
    Another appreciative friend,
    Thank you
    Peter
    | Penicuik | |
    I have ordered here several times and always receive lovely feedback that the flowers are beautiful and last long. This is only place I buy flowers online.
    | Tamworth | |
    Not the first time I've ordered flowers here and as always the service is excellent. Whenever I need flowers delivered to a friend, this is my first choice.
    | Barry | |
    My friend who I sent the flowers to said they are beautiful and yesterday she said that they weere still in flower
    | Hemel Hempstead | |
    No complaints at all. Clear and straghtforward website. Easy to order. All necessary info. available.
    | Nottingham | |
    I've ordered several times and only once it didn't go as planned but they have made it up by making the recipient happy with a good alternative...
    | Reading | |
    So easy to use and great service. I love the email system so I know exactly when my order arrived with the person
    | Nottingham | |
    not the first time and certainly not the last time...excellent...thank you
    | Woking | |
    Great service, ordered from The Netherlands, delivered as asked
    | Folkestone | |
    Arrived on time. Good quality. Recipient pleased with the product.
    | London | |
    Good, but the delivery time range it is too long. Communication with serenata flowers was good.
    | London | |
    Good, reliable
  • Next day gift delivery

    All next-day courier delivered gifts are dispatched from our central production facility.


    • Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
    • If standard delivery is chosen, we cannot guarantee an exact delivery time
    • We do not guarantee to be able to follow delivery instructions.

    International flower delivery

    All international deliveries are passed to a relay network who then pass orders onto local florists.


    • We are unable to provide delivery notifications for international orders.
    • We do not guarantee to be able to follow delivery instructions.

    Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.

  • In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
  • Q. Why are your flowers fresher?

    A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.

    Q. How are the flowers packaged?

    A. Very comfortably, very securely, and very elegantly.

    Q. Do the flowers come in a vase?

    A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.

    Q. Can I order a vase to go with the flowers?

    A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.

  • In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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