The recipient of the flowers was absolutely delighted with them and phoned me to say how beautiful they were. I was delighted that they were delivered when you said they would be. I most particularly like your unusual way of announcing what is happening - made me laugh when I received an 'Elvis has left the building' notification - loved it as I am a huge Elvis fan!! As I have said before - I discovered Serenata by accident on google and will use again whenever I need to send flowers - which I do quite often. I shall become your most loyal customer in the years to come. Thank you.
Excellent service but spoiled by your relentless emails afterwards.
They are almost daily - I used you guys as it was for a family member that lives in Bournemouth..i live in Edinburgh and the chances of me wanting to send people flowerd daily in Edinburgh are very slim so the chances in bournemouth become non existant! apart from that the flowers were beautiful! Stop sending emails constantly - if people want to send flowers again they will probably use you - by sending all the emails they probably wont.
The service from Serenata Flowers was excellent. A great website that was easy to navigate and place an order. This is the first time I have placed an order for flowers on-line and I have to say I was slightly nervous but the process was very straightforward. I had a text message to confirm I had placed my order, another message to confirm they had left the building and were on their way and a final message to confirm that the flowers had been delivered.
| Langley, B.C. | |
The recipient said the flowers were lovely.....Serenata sends three or four emails about the order and delivery and on one of those they should include a digital picture of the actual arrangement as it is going out the door for delivery......the sender would then know if the flowers were actually lovely or the recipient was just being kind. I would also be able to give an informed comment for the next parts of your survey.
| Spring Hill | |
The family was very appreciative of the arrangement, and the note, as I said, being so far away one is always concerned that an on-line order is actually as nice once delivered as it looked when ordered, and I was told this one was. Thank you so much for your professionalism, and your help. I highly recommend this service!
The Flowers were perfect for me at the time of my Loss of my Dearly Beloved 91yr Old Uncle, and he would have appreciated them. Being his Executor was hard, but I would look at the flowers and they would spur me on to do all the things that were difficult. Excellent Flowers. Great Value for Money.
| Sykesville, Maryland | |
I ordered from the USA and heard from relatives in Glasgow that the flowers were absolutely beautiful and arrived well in time before the occasion they were intended for. I am very pleased that I was able to depend on Serenata Flowers.
Because they were sent to a friend I didn't actually see the flowers,but did receive a phone call saying how beautiful they were. Prompt and careful delivery and average good price.Iwould certainly use senarta again. bridget Anthony.
The service was fantastic. I was kept regularly up to date with emails and texts which I found most useful. It was excellent value for money and wonderful service. I've used Serenta a number of time now and would definitely recommend them.
Due to some admin confusion my flowers did not get delivered on time to my friend who had unfortunately lost her father. When reported to SF they handled the whole situation very well and were very understanding.
| Åsa | |
I live in Sweden, and I have not heard about the flowers this time. I have ordered from Serenata flowers befor and what I heard they been very nice.
So East to order online aswell.
The flowers were beautiful and delivered very quickly but it was a shame that there was a birthday cake in the box with the flowers when they were for a bereavement!
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.