Excellent service but spoiled by your relentless emails afterwards.
They are almost daily - I used you guys as it was for a family member that lives in Bournemouth..i live in Edinburgh and the chances of me wanting to send people flowerd daily in Edinburgh are very slim so the chances in bournemouth become non existant! apart from that the flowers were beautiful! Stop sending emails constantly - if people want to send flowers again they will probably use you - by sending all the emails they probably wont.
| Langley, B.C. | |
The recipient said the flowers were lovely.....Serenata sends three or four emails about the order and delivery and on one of those they should include a digital picture of the actual arrangement as it is going out the door for delivery......the sender would then know if the flowers were actually lovely or the recipient was just being kind. I would also be able to give an informed comment for the next parts of your survey.
| Spring Hill | |
The family was very appreciative of the arrangement, and the note, as I said, being so far away one is always concerned that an on-line order is actually as nice once delivered as it looked when ordered, and I was told this one was. Thank you so much for your professionalism, and your help. I highly recommend this service!
The Flowers were perfect for me at the time of my Loss of my Dearly Beloved 91yr Old Uncle, and he would have appreciated them. Being his Executor was hard, but I would look at the flowers and they would spur me on to do all the things that were difficult. Excellent Flowers. Great Value for Money.
| Sykesville, Maryland | |
I ordered from the USA and heard from relatives in Glasgow that the flowers were absolutely beautiful and arrived well in time before the occasion they were intended for. I am very pleased that I was able to depend on Serenata Flowers.
Because they were sent to a friend I didn't actually see the flowers,but did receive a phone call saying how beautiful they were. Prompt and careful delivery and average good price.Iwould certainly use senarta again. bridget Anthony.
Due to some admin confusion my flowers did not get delivered on time to my friend who had unfortunately lost her father. When reported to SF they handled the whole situation very well and were very understanding.
| Åsa | |
I live in Sweden, and I have not heard about the flowers this time. I have ordered from Serenata flowers befor and what I heard they been very nice.
So East to order online aswell.
Have not heard from them as yet, but I can understand there situation, but I see them, Again for all to see and pride of place. Last one was for Birthday and she called today really beutiful she said so again thank you.
The flowers were for a friend and colleague who had lost his mother. He expressed his thanks and appreciation of the kind thoughts and words from friends and colleagues.
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Next day card delivery
Card deliveries are made from Monday to Saturday, via first class Royal Mail post, excluding bank holidays. For next day service, please make sure you submit your card order by 4pm. Card delivery is FREE nationwide in the UK.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.