I have used Serenata flowers a few times with no issues. On one occasion there was an issue with the delivery but the customer service team dealt with me quickly and efficiently and i was happy with the results.
The professionalism is outstanding, especially i this hard and fast business society we live in. I will continue to use Serenata Flowers in the future and will also highly recommend them to colleagues and family.
Recipient very happy with hamper, arrived on time & kept informed every step of the way. Bravo Serenata!
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Great selection of cards and my message was accurately displayed on the card.
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Name was spelled incorrectly Anna and Andy went as ANNAAND Andy Could have been my spelling error...
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.