I am a first time shopper at Serenata and would definitely shop with you again. Ordering from Florida for delivery to Stanmore, I was a bit skeptical. However, I was kept apprised of the delivery process from beginning to end. My friends told me the flowers were beautiful and described them as exactly like the online picture. Thank you for your attention to detail.
Service was great but the follow on sales emails are not - really insensitive sending me an email about sending Fathers day flowers - my father is dead - who sends flowers to their father anyway? Just suppose the flowers I sent were to my dead father's wife? Lazy marketing idea!
I ordered from Serenata Flowers for the first time requesting they be delivered on Sunday for my friend Brenda. We have been friends since the age of 8 but have kept in touch over many years as we are now 74! The flowers were beautiful and arrived on her birthday with my message. She was delighted making it a very special surprise. I shall definitely be using you again.
i would buy from them again, but I had ticked 'leave with neighbour'. Meaning if the recipients were not at home. I knew that they would be at home, but the courier didn't try their doorbell and they found the flowers late that evening outside their front door....possibly put there by a neighbour, or maybe left there by the courier?
Fantastic! Love the way you email me to say it’s been delivered. Dad was over the moon with his selection of ale and cheese, made his Fathers Day as I don’t live in the same country. Thank you Serenata Flowers and Lilly Calix!