The only thing I really do not like is the on-line help line. I like to speak to someone if there's a problem, but I understand it's the cheaper option. The minor problem I had resulted in me getting totally conflicting information from 2 different operators resulting in a duplicate order (which finally was cancelled). It's messy and time wasting and was disappointing.
It would have been excellent but Serenata sent a tactless confirmation to me, the sender, about the recipient who was suddenly a widow; a more sympathetic response needed. They were for a 'death' not celebration!
Upon receiving a message on January 5 AND on January 6 that delivery had failed, I lost confidence and asked for a refund. This was prompty agreed to, so SerenataFlowers as a company is good. The culprit for non-delivery must be the local supplier.
This on-line service was easy to use and the whole process and communication on status of the order through to delivery was excellent. I loved the style of communication too!
Excellent service, smooth transaction from ordering the flowers through to the delivery, kept informed on order status, which I found great
The flowers were ordered less than twenty four hours before my sisters birthday, they arrived promptly....fantastic service. I've used Seranata a few times now and never been disappointed.
Easy to use on line service , delivered on time , quality of flowers got me a huge kiss? Well done Serena flowers
Send next day flowers from Monday to Sunday with free delivery, order by 10.00 pm.
Sending such a delicate gift like flowers can make anyone a bit anxious. Will the flowers arrive on time? Will the recipient like them? How will I know I'm getting the best quality for my money? Can I trust an online florist? At SerenataFlowers.com we do our best to cover all bases. With over 90% customer satisfaction, glowing customer reviews and multiple awards, we are the place to be for sending flowers. If you're spoiling mum with a surprise bouquet or saying Happy Birthday to a dear one, fresh flowers are as easy to send as counting to three.
Just like models on a runway, our stunning flowers are displayed and designed to wow. From the delicate petals of blush roses, scented arches of freesia to opulent exotic lilies, we haven't found a person who would resist their charms. If there is a fool-proof gift for any occasion, we bet our petals on flowers! Do you need flowers delivered tomorrow? That's where our speedy next day service comes in hand. For a very last minute emergencies, you can also send flowers with same day delivery (brilliant for those of us who always forget birthdays, right?).
For a peace of mind (and a smooth ride), here are answers to your most common questions about our next day flower delivery:
If you need flowers delivered tomorrow, you need to keep in mind our cut-off times listed in detail below:
At SerenataFlowers.com we guarantee our standard next day delivery between 8am and 8pm. That means your flowers can arrive anytime during this period. When we have our hands full, especially on Valentine's Day and Mother's Day, this may be a little longer, latest by 9pm. We won't leave you in the dark either. You can track the delivery at any point online using your order number. We will notify you by email and SMS as soon as the flowers are dispatched and also delivered.
There is no reason to be worried. Our flowers are well taken care of during their journey. No matter if they're travelling to London, Manchester or the furthest corner of Scotland, they will arrive without a single petal harmed. Guarded by our couriers and protected by strong cardboard box, they are sitting patiently only to be greeted by a big smile of their new owner. In a rare case that the flowers look like the journey took its toll, we will simply send a fresh bouquet as way of an apology. We are sending thousands of bouquets a week and their safety is our top priority.
One of the most common problems with flower delivery is reaching the recipient at home. You can't really tell them and ruin the surprise, right? That's the reason we provide a variety of instructions you can leave to our couriers. In case we haven't reached the recipient, we will let you know and try to deliver the following day.
Unlike local florists, we are able to deliver flowers nationwide. The only exceptions are very remote areas with hard access. To arrange a successful delivery, we will need full address including a correct postcode.
Get your story a happy ending with SerenataFlowers.com. Join over a million of satisfied customers and our growing flower family by spoiling your loved ones with the freshest blooms money can buy. Whether you're looking for cheap flowers under £20 or opulent luxury bouquet to wow your mother in law, you can trust us to handle them with equal care and attention. Order flowers for delivery tomorrow by 10pm today!