Beautiful flowers always to my dear aunt , serenata is great for always delivering and delighting my aunt who always calls me from Scotland to New Zealand to say how wonderful the flowers are and describes each one in all its glory, she tells me that the flowers really "pick her up" and "make her day" ...so when I care and can't be there, serenata can and job done, my aunt knows we love her and think about her with so much love, thanks for helping serenata, price is right too which is the big bonus, next to the best bonus of thrilling my dear aunt.
I've used Serenata on many occasions and have always had excellent customer service. Unfortunately the latest flowers that I ordered were of very poor quality, but Serenata responded to my complaint immediately, and provided a full apology and refund. I shall definitely use them as my florist of choice for future deliveries.
Every time I have gone to Sereneta Flowers for flowers the person who received them said they were gorgeous. The ordering process is easy. The flexibility to order today for flowers to be delivered tomorrow is great.
I'd put "Excellent" but the email communication was so vague I had no idea when the delivery would actually be made. Still, the flowers did get there in pretty reasonable time, and on the right day!
I ordered the flowers after 5pm the day before.
kept up to date about the order and I was amazed that I received an email 10am on the day of delivery to say they had been delivered.
Free delivery too unlike some other shops. will definitely use again.
I've used Serenata Flowers a few times now, they never fail to deliver lovely flowers which also can last for a couple of weeks. Really happy using them and can highly recommend them. Friendly and reliable, thanks for making it all so easy. Jakki
Delivered on time and in time - doorbell rung, and not just left on doorstep (as one reviewer mentioned). The delivery instruction options, however, did make me wonder if knocking on the door was included!
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