Every wife in the world wishes for a husband that woos her with flowers. A simple gesture guaranteed to please, make her proud and happy and truly believe she’s loved. Pick her favourite colour and whisper something special in the card...
The flowers arrived on my daughters birthday , unfortunately my daughter had to go out so he left them with a neighbour . The neighbour then left her house and did not return until the next morning so my daughter didn't get the flowers until the next day.
Had he left a card at my daughters house telling her what he had done all would have been fine . My wife assumed the flowers had not been delivered and I went through hell being accused of not ordering them ,my daughter also thought I had forgotten so ruined the whole event . Could they please put a card through the door to inform the recipient they had been delivered , If the flowers are left on the doorstep as no one is home , a card could still be put through the door in case some unsavoury person decided to take the flowers ,at least they would know the company kept there promise of delivering them.
It was a next day delivery and I realised after I made the order that I wasn't going to be at home and neither was my wife who the flowers were for, having tried to cancel and being told that the product was already with the couriers I then tried to rearrange the delivery date but was unable to do that as well! A bit frustrating but the flowers were left out of sight at the rear of the house so I didn't need to worry after all. No where on the website to make any alterations except by e-mail which was quick but not quick enough, thanks for trying anyway.
Your service by doing everything on line and keeping me informed was excellent but I'm afraid the flowers went to the wrong address. My son and his wife used to live at that address and had moved not far from there. Hence the person living in that house now, kept the flowers. The person who delivered might have asked their name when delivering. Basically I was given the wrong address to send them to but I think we could have rearranged things if we had got the flowers back. Sorry partly my fault ....
I have used this service for over 4 years now and it has never failed me I have recommended it to many different people and I have been really impressed with how fresh the flowers are and how long they last the bunch I just brought my wife 3 weeks ago the lily's have only just been thrown the roses lasted a week or so and the rest are still looking lovely nearly 3 weeks on absolutely great service really pleased
Service was quick and delivery on date expected. The only very slight complaint I could make is that the flowers were for my wife, and the text messages that were sent to me at 4:03AM and 4:47AM, to say the flowers had been dispatched, woke her (both times!), which put her in a foul mood the following morning. This wasn't what I was aiming for when I ordered the flowers, but the mood was soon rectified when they arrived.
Was initially disappointed when I opened the box. The card was wet and the flowers were not what I expected. However, the card aside, after a few days the flowers opened up and were lovely. They are still going strong 10 days later. Not having a delivery time is also an issue as my wife was out when they arrived. My experience was average, somewhere in between good and poor. Perhaps that could be a feedback option in future.
I didn't want an additional card inserted (2.99), but the flowers arrived with a blank card (no text) so my wife didn't know who they were from. When I declined the additional card offer - there was no text box to complete? Should there have been? Also, flowers were left on the doorstep. They had been asked to be left with a neighbour. Our neighbour is a B&B, so very unusual for someone not to have been in. There was no explanation.
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