Whether you’ll be celebrating the resurrection of Christ or the resurgence of chocolate, Easter is a time of new beginnings, re-awakenings and the joys of Spring, perfectly captured by the spirit of field fresh flowers. Make a change from the usual chocolate eggs, rabbits and hot cross buns with Spring Chicken, Sugar Hill and our other fancy-free Easter flowers.
I left this on review centre website
Written on: 10/04/2012
Review of Serenata Flowers, www.serenataflowers.com
"excellent flowers and customer service"
I ordered from New York to ship to London, and used Serenata based on a Which review. I first ordered next day delivery which the system garbled, so I called the 24 hour number--on Easter Sunday--and was gently reminded the next day was a bank holiday. The woman instantly refunded my delivery charge,and set up for free delivery for the Tuesday. I considered making the order Deluxe but we couldn’t easily do that. Since it wasn’t deluxe, I was surprised to hear my friend talk about how large and abundant the bouquet was. She emailed me:
“My lovely beautiful flowers just arrived!!! Gorgeous lilies roses and carnations and ALL PINK!!!! So beautiful :-D thank you so much!!!! So so special and so so pretty!!“
She also told me on the phone how beautifully perfumed they are, and how many of them there were.
35 GBP for flowers is of course a lot of money, but especially as I am in New York, and my friend in London was so happy with the flowers, it was actually an excellent value.
UPDATE One week later, she emailed me:
My flowers are BEAUTIFUL!!!! The lilies have gone now :-( but the roses and carnations and other pretty pink flowers are still going strong! The roses are HUGE!!!!!! I have filled FOUR VASES!!!
All in all, a good experience, except for the website not running too smoothly.
Service rating : I used your service for the first time to send my Mum some lovely flowers for Easter.
As I live in Watford Hertfordshire and she is in Morden it is difficult for me to see her as often as I would like, my job demands very long unsociable hours and I feel time and time again the distance between us.
I have used other well known and not so well known florists in the past but just felt the need to contact you to say a very big "THANK YOU" not only did you deliver the next day (I ordered the flowers on Sunday), you also text me when the delivery went out and text me again when the flowers had been delivered. You also followed my instructions too, my Mum is very deaf and I asked to make sure the flowers were not left on the doorstep.
My Mum was extremely pleased with her bouquet which in turn pleases me.
Thank you again and I can assure you I will be using your service again and won’t hesitate to recommend you too.
Product : My Mum was extremely pleased with the quality of the flowers and a week later they are still going strong
Service rating : I ordered on a Monday evening for the delivery on the Wednesday expressing it had to be delivered before 2.30pm (without paying the additional charge for delivery prior to 1pm); it was delivered by 10am.
The flowers looked great but the roses were disappointing by the Saturday, I contacted Serenata via email who offered a full refund or replacement flowers, I requested the replacement bouquet which were delivered on the day of my choosing, the following Thursday, the bouquet arrived by 1pm.
I contacted Serenata on Easter Monday via email to state that the roses were dead, they quickly replied offering a replacement bouquet or a refund yet again, I opted for the refund as the occasion had passed. The refund was issued there and then back to my credit card.
The ordering service, the delivery driver and the customer service representatives were excellent throughout the whole experience and I Thank them all for their assistance.
Product : The roses had died within 3 days of delivery.
Service rating : Excellent and speedy service at a great price - will definately use Serenata again! I ordered the flowers late Thursday evening and they were delivered at 11am on Saturday of the Easter weekend. I was sent a text and an e-mail to tell me when the flowers had left the building and also when they had been delivered. Very impressed with the service.
Product : My grandparents phoned when they arrived to say how lovely the flowers looked. I ordered the deluxe size and there were so many flowers that they were able to put them in two vases so could enjoy them in two different rooms!
Service rating : I have ordered 3 sets of flowers for my adoptive mom, for her birthday in Feb, for Mothers’ Day and for Easter. Each time, the flowers have been beautiful, and delivered promptly. I’m a new customer to Serenata this year, but cannot praise enough.
Product : This was the one bouquet I was dying to send! Excellent value for money and stunning flowers. I am confident in saying that whatever you see in the pictures, you are sure to gift or receive. Excellent.
Service rating : The service was good, delivered when they were suppose to be.
Product : I have bought from you before and the people I had bought for loved the bouquets, this time is was my mothers 65th birthday so I did not hesitate to buy from you again, I saw the flower on easter sunday and I was very disappointed with the quality they were nearly dead, and for the money I spent I could of got better flowers from Asda and arranged them myself for alot less than I paid Serenata.
the order was not delivered on the 3rd i questioned this and lucy from admin said it was closed due to easter which it was not. informed me the order would be ther 6th or 7th still not and lucy ignored emails contacted centre they were great however lucy had copied another person email from US on my file and nothing had been done, finally sarah supervisor refunded my order and polite and regained my faith not sure what your admin department does however it does not do its job.
Do you need flowers for Easter Sunday on 27 March 2016? Why not order one of our gorgeous Easter flower arrangements to either decorate your festive table or spread some festive joy to your friends and family? Choose from a wide range of bright cheerful yellow tulips, roses or the statement spring flowers - daffodils. Do you know which flowers are associated with Easter? There are many flowers that are used to celebrate Easter and Christians are often using Easter lilies, this is because of their symbolism of innocence and goodness. Combination of white lilies and red roses is sometimes used also as a religious symbol of blood and innocence.
Do you know what flowers are appropriate for Easter? Lilies are of course the most popular Easter flower and because of their short blooming period, they are often combined with other Easter flower favourites - iris, daffodils or tulips. If you want the ultimate Easter bouquet, opt for our Spring Chicken arrangement. Featuring the best of the season - blue iris, yellow roses, freesia and chrysanthemums. Tulips are also in season during Easter and they make very affordable and long lasting gifts. Choose from some of our bestselling varieties of pink, white, yellow, purple or orange tulips, starting from only £29.99 with free delivery.
Sending flowers for Easter is more affordable than ever. With online florists competing for your attention, here are few reasons why you should stick with SerenataFlowers.com. As an award winning UK online florist, we are offering free standard delivery 7 days a week on some of the best quality and value flowers on the market. Unlike other florist, we don't pass on our flower orders to other florists, but fulfill all of them ourselves (except same day range). That way we can guarantee the quality and freshness of our Easter flowers is never compromised. Send Easter Flowers with SerenataFlowers.com anywhere in the UK and impress your friends and family with fresh and beautiful flowers delivered to their doorsteps.