I ordered some flowers for a dear friend and asked them to be delivered to Ambulatory care unit Peterborough hospital on a certain date . The flowers
unfortunately never arrived at the given destination at the hospital and the intended recipient never received her flowers. I emailed Serenata flowers to inform them that the flowers had not arrived and they replied immediately and we're extremely sympathetic and apologetic. They assured me they would chase up the florist delivery company and findout were the flowers had gone.
The process took about two days ,but during this period Serenata flowers kept me constantly updated. They offered me a full refund or a new delivery. I appreciate mistakes happen and although I was upset at the time I felt that Serenata flowers were extremely understanding and helpful and they made every effort to resolve the problem . I would definitely use the company again and I would happily recommend them to others
I loved the whole experience of choosing the right flowers for the occasion from a tremendous selection; getting a clear and accurate statement of the cost, enjoyed the simple form filling that was all that was required to place the order.Then I was delighted with the swift service and the excellent response from the recipient. Well done! I look forward to using your service again. George Gamlen in England.
The delivery was excellent as usual. I was kept informed and the flowers arrived as scheduled. The arrangement was gorgeous and the flowers have lasted for ages which is lovely as they were for someone recovering at home after surgery. Being on special offer did not detract at all from usual high standard - I'll be using Serenata again.
I did not figure out how to add a message to the order. I did not want to buy a card or any of the extras, but for some reason I missed the chance to add a message. I did try to go back and edit the order once I had paid but that became difficult too so I gave up.
However, the flowers are great. Seems some of them are still in good shape two weeks later.
never had anythink but excellent flowers, however i cannot get loyalty discounts because i can no longer get onto their site it does not recognise my email or password cannot get a password as they say my account does not exist
very bad business to do away with personal telephone contact
t and you can no longer telephone them
Couldn't have been easier to order and first class service - delivered the next day and kept informed along the way - e-mail arrived to confirm delivery just after they had arrived - would definitively use again and recommend to others
I liked the fact that I was kept in touch all the time about the delivery details so I knew that the flowers had arrived on the due date.
I did not see the flowers but the relative who received them said they were beautiful.
Fast and efficient service.
Thank you so much.
High school graduation is an emotional time in our lives. Show your love to the wonderful teachers and fellow students with a perfect end of school flowers that are just as special as the time you have spent with them. While there is a new journey ahead of you, you know the time that has passed will never come back and it deserves to be sealed with beauty and gratitude.
Our end of school flowers are also suited for parents who wish to show their appreciation for the teachers who have helped their kids learn more and become better in every aspect. They are the greatest influence on your child and if you see even a slightest bit of improvement in your kids, it can mean tons of efforts of their teacher. Don't let that effort go unnoticed and underappreciated. Teachers, being the kind and noble people they are, deserve every bit of it. And there can't be a better way to communicate your feelings than doing it with a beautifully created bouquet of flowers.
We make sure that our end of school flowers stand out from the usual bouquets and baskets for other occasions. This is a classy and elegant collection one can hope to deliver to a true intellectual with a wonderful aesthetic sense. Our highly qualified and experienced florists use their flower arrangement skills and knowledge to create flowers that reflect your gratitude in the best possible manner.
We understand that sending a flower to teachers or classmates is surely not on the top of your to-do list. It is only natural to forget about it in the middle of all the vacation plans or uni admission process. Don't worry though! We will get your end of school flowers delivered as soon as you're ready to place your order. Thanks to our convenient late cut off, you can place your order as late as 10pm and we will still deliver it the next-day completely free. Conveniently place the order, and an amazingly fresh bouquet for the teacher will be at your delivery address within the next 24 hours. No matter which day of the week or year, we are open 24/7 even on holidays. Elegant whites or colourful brights – check out our exclusive collection and order the one that reflects the beauty of the time you enjoyed with your teachers and school friends.