We are proud to introduce our brand new range of Fairtrade flowers, grown in a sustainable way by certified farms all over the world. By sending Fairtrade flowers are you directly contributing towards a sustainable flower farming and protecting working conditions of employees who are treated fairly.
I have used serenata flowers several times the flowers are lovely however I purchased flowers for my sisters birthday on the 19th April for next day delivery i had just finished my order when my sister called to say she was in Scotland where I live she stays in London, I sent an email immediately to cancel as no one would be there to receive the flowers only to be told it was to late to cancel it wasnt even 5 minutes later I sent the email .I explained the flowers would have to be left at her door as she was in another country but was told it was to late to cancel even although my order went in the previous night .I thought this was very poor service as the flower order would not be dispatched untill the morning of the 20th .a simple email or call could have canceled the order .
Great Website, great value for money, great flowers and free next day delivery!
Can't believe I didn't know about this site before, will be my 'go to' for flowers now!
The only thing I would say is to include full ingredients of all food gifts on the site, I emailed customer service to find out, they did reply very quickly though, great customer service, thank you!
Very easy and affordable service.
Great website which makes choosing the right flowers (and added bits) effortless and fantastic option available with free next day delivery.
Also feel it is worth mentioning the confirmation email and text were excellent touches.
Mother in law was delighted, thanks guys!
Service rating : Flowers looked more interesting than some sites. would also mlike to see some Fairtrade options.
Product : As I didn’t see the flowers, I can’t really comment, but the recipient said they were gorgeous when she emailed to thank us.
Prompt , easy to order, free next day delivery. Did not see the flowers but it was reported how beautiful the flower's were and they cheered our friend up.
Excellent service - next day delivery on a Bank Holiday weekend! Even had a message to say when the flowers had been delivered and my friend was delighted with them. Thanks!
I found the website really easy to use - ordered next day delivery and was kept well informed until the flowers were delivered. Very happy with everything.
SerenataFlowers.com has recently become a licensee of the Fairtrade Foundation, to bring a brand new range of Fairtrade flowers to our customers. Fairtrade flowers promote sustainability and fair working conditions in the certified farms where these flowers come from. The cut flowers industry is becoming very important, especially for developed countries like Kenya, where it provides income for up to two million people. The flower industry has a long reputation for employing a low paid work force in poor working conditions, with the aim of bringing down the price of stems to as low as possible. Workers put in long hours, stay in over crowded housing and have limited options to protect their interests. Even though the conditions have improved in the last years, there are still a lot of challenges to tackle. By buying Fairtrade flowers you are contributing towards ensuring better working conditions on certified farms, ensuring that the employees receive fair pay and that their rights including their health are protected. The benefits don't just extend to the social benefits the Fairtrade Premium brings but aim also to strengthen the voice and choices of the workers. Fairtrade Foundation currently works with 53 certified farms in 10 countries.