Firstly, I was unable to contact the Florist at Aylesham, near Dover, Kent, because the phone number is no longer viable - a big miss and something you should get changed.
I then googled Forget-me-not Flowers and placed my order under the Serenata logo. It was a Saturday, bank holiday weekend(!) , but the flowers were delivered in very good time and absolutely delighted the recipient. She was most touched that we thought of her as motor neurone disease has been diagnosed and she has had to give up the Village Tours that she has run all over the south of England for the last 11 years .
Serenata Flowers saved my bacon!
It was Sunday afternoon and my parents wedding anniversary was on Monday, I tried all the obvious florists and online outlets and superstores and none of them were able to deliver until Tuesday. All promised next day delivery but not if ordered on a Sunday.
Serenata delivered them, as promised, the next day just after lunch to a remote hamlet in Cornwall. Not only that but my mother was trained as a florist in the 50s by Constance Spry and remarked on the quality of the bouquet received.
Needless to say, I will be recommending and using them again.
Have used interflora in the past but decided to go direct to florist and I was not disappointed the selection was fantastic and the pricing a lot less and when the flowers arrived I was emailed with a lovely response to say the quality and freshness was out of this world so I was very please to say thank you to Seranata for making everyone day . I will be using them again and recommending, also to mention was informed all the way through to delivery so I was aware much appreciated keep up the good work
I ordered these flowers for my mom she has not been well and I wanted to cheer her up
My mom is very particular about her flowers as she was a florist
But she told me with excitement in her voice she had never seen such beautiful flowers her whole life,
they are so unusual so vibrant in color that she is spending all day staring at them
She couldn't wait for few people to come visit her so she could show them off
Excellent communication from start to finish, even tells you when they have actually delivered. I liked the last communication that says "someone is thinking of you now" or something along those lines. They do not leave you wondering all day if they have delivered which is great. Best florist I have dealt with. The prices are good too - would definitely use them again!
Excellent reliable service. Beautiful flowers! I have used Serenata regularly and find them completely dependable. After a horrible experience with another online florist I am so happy to have found Serenata. I live in Australia and now frequently use Serenata to send flowers to relatives in the UK - they are always delighted with the flowers and the flowers arrive safe and in good time.
This is an excellent service if you need flowers for a special occasion but can't get to a florist to pick your own selection.
They always arrive to schedule selected and are well packed.
My advice would be read the description and select the size of bouquet carefully since although I have had great results once or twice I was a bit disappointed by the petiteness of presentation.
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