Have used Serenata several times and the service has always been perfect. Their website is extremely easy to use and the tracking of your order (getting notifications when flowers are out for delivery and then when they have been successfully delivered) is very reassuring, since I am only ever ordering for someone who lives far away from me. Their integrity is also second to none - a few months ago a rogue member of the household (I'm sure you can guess) got hold of my card and ordered several things from them. As soon as I realised (quite quickly) what had happened, I contacted them to explain the situation and ask them to cancel it all. They responded very promptly and immediately cancelled the orders and refunded my card, with no fuss whatsoever - other companies may not have been so understanding! It is for all of these reasons that (unless that ever changes) Serenata will continue to be my go-to florist.
They were very helpful when I put an order in and it all went through and then I had a pop up that said it couldn't be delivered on that date! However I contacted them through FB and they were extremely helpful and confirmed I could have that time and date! Got back to me immediately fab customer service
Very please with how I was updated all the time , from when the flowers were being made to being told they had been did delivered, could not fault it. Only thing I would say Is would be nice to be sent a picture of the finished flowers before they were sent
Excellent communication throughout - from order confirmation, to dispatch to delivered. Great to know the item has been received. Excellent value for money too. Have used twice now and will definitely use again and recommend to friends.
Excellent service - with texts sent to inform me when the flowers had left their depot and been delivered.
help was readily available and service was quick and efficient, i have used serenata before and will continue to do so,
I Emailed shortly after receiving flowers which it seems you did not receive. The flowers were magnificent according to my sister-in-law such beautiful colours and they lasted well.
Hello and welcome to the home of some of the best online flowers. If you need to send flowers online can be a daunting task. Do you order flowers from the big, faceless internet flower shops, who promise safe payment but pass your order to any small flower shops near me who'll do the job? Or do you take a risk and buy flowers from a small-time online flower shops who'll make up your beautiful bouquet themselves and send flowers in London and around UK, but whose online flower ordering system doesn't come with all the safety guarantees? Are you wondering "where do I find reliable flower shops near me?" or "where to buy flowers that don't cost a fortune?". How easy would it be just to send flowers online?
You'll be happy to know you can now enjoy the best of both worlds! As the largest independent retailer of internet flowers we can promise stunning bouquets, variety of flowers for any budget while you can enjoy our super safe online flowers delivery. Choose from great value flowers which you can send by post or via our free courier delivery and try for yourself why we are the one stop destination for flowers online for so many customers.
Not only do we strive to offer the best flowers online - with every order crafted in-house from the freshest flowers by our expert florists - we also promise one of the most secure payment systems for buying flowers online. Whether you pay by card or pay by PayPal, ordering flowers on the internet has never been simpler, or safer. But don't just trust us - take a look at the hundreds of happy customer testimonials singing our praises for the most satisfactory way to order, buy and send beautiful flowers online. Thanks to our flower delivery express, you can enjoy both next day flowers as well as same day delivery flowers at unbeatable prices. Just remember that for next day flowers, we need to receive your order by 10pm Monday to Saturday and by 6pm on Saturday for Sunday delivery. For same day delivery flowers send your order before 1.30pm to make sure we can still fulfil the delivery promise.
It's easy! To order flowers online, simply browse our website, for example if you're looking for the best flowers for Mother's Day on the internet, find your favourite bouquet and click buy now. Then simply choose when you want your online flowers delivered (with us, first class next-day flower delivery is always free delivery!). After that, it takes just a minute to add the name and address of the person you're sending flowers to and enter your payment details in our secure online ordering system. You'll be able to edit your details and change your flower order online all the way through, perfect!
Absolutely! Ordering flowers online and paying with PayPal go hand in hand at our online flower shop. Just follow the steps above for how to order flowers online, and when it's time to enter your payment details, simply click on the pay with PayPal button at the bottom of the screen. You'll be taken to the PayPal website where you can complete the online flowers order process.
Not just yet, but we're working on it. In the meanwhile, you can order online flowers and pay for them by PayPal or with a large selection of debit and credit cards (see below).
When you order flowers online with us, you can pay with almost any debit or credit card, even American Express, which many internet flowers sites don't accept. We also accept payment by Visa, Mastercard, Maestro, Solo and Visa Electron cards. If you prefer to send flowers online and pay by PayPal, we offer that option too.
It's very safe to order flowers on the web when you buy from our online flower site. We are 100% PCI-DSS compliant, we're members of ISIS ("Internet Shopping Is Safe") and we're tested daily by Mc Afee. In layman's terms, that means your online flowers order is protected by the highest levels of internet security. Now that's the epitome of the safest way to order flowers online!
Stop looking for the best online flowers because at SerenataFlowers.com we tick all the boxes – free delivery, affordable flowers, options for timed delivery, same day delivery, free greeting card, free delivery status notifications and the service of an award winning flower delivery. If you're looking for "flower shops near me", give it a try and send flowers to your loved one to let them know you're thinking of them.