Excellent service, very efficient I was kept well informed. Flowers arrived when requested.
The only improvement I can suggest would be the facility to order several bouquets for different addresses all on one order. I ordered 2 for different people and had to make 2 orders. For example at Christmas it would be good to be able to send to lots of people in one order.
Really easy service to use. The flowers are clearly described with customer feedback and have always looked as they do in the photographs. I find it very useful receiving reminders of anniversaries/birthdays etc
Although the flowers wer e beautiful the delivery man didn't wait for me to answer the door although I was in all day so I didn't see the flowers until my husband came home at 10pm so delivery very poor.
I have never had the pleasure of receiving flowers from here personally, however friends are always pleased and say how long they last, which is amazing.
I receive updates re the order and delivery which is great service
I ordered three boquets for 3different peoples and I have to say I was disappointed in all three I have been ordering flowers from you for some time now and because of the last 3 deliveries I will have to think again. Maybe you should have a look at your deliveries Yodell and what they are doing.
service was excellent. a problem with the order on arrival was very quickly dealt with. highly recommend serenata.
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