Service rating : Delivered when you said they would be, found the website address input frustrating
Product : good looking modern design that has own base
Great comms and service would recommend
The flowers where apparently lovely. Which I was pleased about, waited for my sister to get back to me, waited near enough the whole day, to find out that she passed them on to someone else, as she thought they where from someone who she wanted nothing to do with, which caused an argument on her birthday, luckily when I called her to make sure she received her flowers ad I had confirmation,she then realised they where from me . so she wasn't able to enjoy her flowers for her birthday. I asked for a card to be put on for this exact reason, to which the flowers arrived with out no card, saying who it was from,so was not happy with, but she got them back, sent me a picture, must have to say they where beautiful.
never had anythink but excellent flowers, however i cannot get loyalty discounts because i can no longer get onto their site it does not recognise my email or password cannot get a password as they say my account does not exist
very bad business to do away with personal telephone contact
t and you can no longer telephone them
they are an Internet only company which I usually steer clear of BUT emails were answered quickly and the flowers I sent arrived on time, looked like their picture on the site and it all couldn't have been a more efficient experience
The speed of the service was fantastic but the flowers themselves for the money was really poor. Very small bunch for Â£20 - looked like I had got them from the petrol station.
Always a good service and Good Quality flowers. I love that you get the occasional 10% discount also as every penny counts now a days.