I have used Serenata many times over the last few years and they are always my "go to" florist. The range of flowers is excellent and varied and the prices are always reasonable, plus there are often vouchers available to make them even more affordable. People who I have sent flowers to have always been incredibly happy with the quality and quantity in the bouquet. Flowers are generally just opening or in bud, meaning the bunches last for a long time as well. Being able to order up to 10pm the night before delivery is great for someone like me who tends to forget until the last minute! Deliveries have always been prompt, even when ordered late the night before. I wouldn't use any other florist.
I wanted flowers the day after a bank holiday but local florists said they were unable to help as there was no flower market on the bank holiday. Even though I had never heard of serenata I took a shot and was very impressed. I was in a different country so appreciate the dispatch and arrival notifications. I specifically chose the before noon slot and it arrived mid morning.
Sorry to say the recipient has not has the courtesy to acknowledge receipt of my
gift or say thank you.
Your service was excellent in advising of progress each step of the way so
I am confident the flowers would be excellent.
Beautiful flowers , delivered on the day they said they would plus I was kept up-to-date with the whole purchase from start to finish. I will definitely use this fantastic company again. The flowers arrived mostly in bud and lasted for ages.
I was happy with the service. I wasnt impressed with the bunch of flowers. Thats possibly my high expectations though. Thought it was a little small and plain unlike picture.
Excellent service Kept informed of delivery progress via email Flowers delivered on specified day as requested
Would recommend to friends and family
Ease of order placement. Swift confirmation of order. Information about order progress. Confirmation of delivery.
What more could they do!