Service rating : Being so far away I would have liked an email to say it had been delivered to the house and accepted, other than that the response that my order had been taken and paid for was good. The tracking only told me when it had arrived to the depot.
Product : I have not heard yet what they were like which makes me wonder if they arrived! Hopefully they were excellent....
I ordered flowers to cheer up a friend who had suffered a bereavement. She called me the next day to thank me and said that the flowers were beautiful. The price was right, the delivery speedy and the product lovely.
Very easy to use website, did my ordering from South Africa whilst om my way home. Delivery company did as I asked and left at front door as my wife was walking the dogs.
The person that received the flowers was delighted with them. They tell me they lasted for nearly 3 weeks.
I was impressed with the tracking and reports I got from you.
Easy to order. Good selection of flowers. Quick email response from customer services & easy to track your flowers. Mother said the flowers were amazing
I didn't get to see the flowers but I was assured they were 'beautiful ' . Delivery was first class and so was the information about the delivery.
Very impressive service and excellent communication.