Ordering process was easy with a great choice of flowers. Although I ordered late at night, the flowers were delivered early the next day. Tracking information was sent at every stage of the process including confirmation of delivery. I received a call from the recipient to say how beautiful the flowers were, and a couple of people who saw them also commented on how beautiful they were. I've used Serenata a few times now and never been disappointed.
The f.owners arrived promptly and we're lovely. I especially liked the website that let me choose the arrangement and vase, but also a guide to help make the address (an option very useful since I was ordering from the US), but also to choose where to leave the order if the recipient was unavailable. Loved the emails I received and was so happy they notified me that the flowers had been delivered.
The service overall is very good. Good communication / updates. I just find it frustrating that each time I send some flowers / plants I have trouble inputting a new address. I have to come out of the website and clear the cookies etc. I tried adding the address to my address book ahead of making an order last time, but I still had to clear the history / cookies before I could pick up this address from the dropdown box.
My daughters e very pleased with the flowers and I was pleased with the price and Thank you for an excellentthe delivery. I visited my daughter a week later and the flowers still looked good. I have ordered serenata now four times and shall continue to do so. Thank you for an excellent service.
Easy, clear, concise website to use when sending flowers from overseas...like being informed when they were delivered, etc. Flowers arrived in "bud" form as described and still looking good after 2 weeks!
Very easy to use website, excellent value and choice and arrived as promised on Mother's Day morning. Would definitely use again and recommend.
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