There was an issue with lack of clarity with the amount being paid as I bought a coupon which paid Seranata in full but I added my credit card details as requested which asked for a full payment . I had to telephone both Amazon and Seranta to check this out as it appeared that I had paid twice.
The flowers were for my parents diamond wedding anniversary. I wanted to send them a diamond wedding balloon but you only had a basic anniversary balloon so I had to order it from another company. It would have been more convenient to get it from you.
I sent flowers to my sister. She said they looked and smelled beautiful, so you chose great quality flowers! They arrived on time, when you said they would. The communication from you to me was clear and reassuring. Thank you.
Easy to use site, they keep you up to date with the progress of the delivery, very professional. This is the third time I have used them and will continue to do so.
Very efficient and easy to use, especially when unable to get to see the person who received the flowers. They were delivered on the doorstep as previously agreed.
The website is so easy to navigate and order from, there is a great selection and great value for money! You are kept up to date when your order is delivered.
Even when there was a minor hiccup, Serenata responded with an excellent resolution and ensured that I remained a very satisfied customer. I will definitely continue to use them.