Service rating : A bit underwhelmed by the actual size of the bouquet especially as I had paid an additional charge for increased blooms. In addition the majority of the buds have not developed into full blossoms.
Product : Although my wife was pleased with the delivery I am a bit disappointed that the bouquet was not larger.
They were the only website that had exactly what I wanted-champagne, flowers and chocolates. They also offered additional items such as birthday balloons, cards etc. Website very user friendly. Text was sent confirming delivery. Service excellent. Head and shoulders above all other well known websites.
Great service kept updated all the way to delivery. Recipient very pleased. Also very easy to order. I'm not good with computers but still found it easy to order. Thank you.
Duloe, Nr Looe
My one criticism is that the 0800 telephone number quoted on the website was not operating on the day I placed my order. Possibly a fault on the line. Otherwise, everything else was excellent.
Service rating : First time using serenata. Really pleased with service and being able to track progress.
Product : My sister was very pleased with the flowers
Service rating : Always do what they say they will-most reliable company I have dealt with
Product : Loved by recipient
Fast and efficient service; managed to order flowers and a balloon from Japan and get them delivered to my mother in Verwood, the next day!