1st Class Service but I do have ONE complaint. The flowers were left in my friends back yard as she was out, when she got home she had no idea they had been left there. I think you should tell the companies delivering your flowers to please put a card through the letter box to let the recipient know the flowers have been left in a safe place.
Ease of order, price and speed were excellent. What lets the company down was the communication that the flowers had been delivered (the recipient had already informed me of this) and that they were just left on the front doorstep in full view of anyone passing by (not the secure at the front of the property as advised via email)
Have used before with NO problem, my only 'complaint' this time was that I asked them to leave them 'round the back' if nobody home...I received a text saying they had been left 'round the FRONT' ..thankfully my daughter-in-law arrived home and got them...having said that I would use this company again...but STRESS the leaving point!!! oh and she loved them!!
Could not be happier with the service and delivery! My mum was thrilled with the flowers and thought the 'caring for your flowers' card was lovely and appreciated the humour! I also appreciated the emails and text updates on where the flowers were to keep me in the loops at all times
Excellent customer service ,bouquet was late for a very important occasion. When it did arrive it came in a beautiful l white vase . My sister was over the moon with floral arrangement so she sent me a pic . Lovely !!! After I complained that bouquet was 3 days late I was given a full refund.
Wide choice of flowers, easy to use website, texts on ordering and before and after delivery - excellent service all round. Thank you, will definitely use this site with confidence in the future
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