Fast and efficient next day delivery! I was even kept informed of the delivery time slot, I was worried as to how fresh the flowers would be, as it was a bank holiday Monday and I wanted flowers delivered on the Tuesday. It turns out that I had no reason to worry as the flowers looked very fresh! They were nicely presented too! They are still looking good two weeks later! I would definitely use Serenata Flowers again.
Had my first bouquet back in May from my granddaughter and was so delighted I have sent a couple myself and told family and friends. Flowers were lovely and excellent service from placing order unto delivery. Will definitely use Serenata again.
I was dissapointed by not being informed a bunch WAS NOT DELIVERED. It made the recipient feel like l didnt care at a critical time and didnt give me the option of making it right with your otherwise excellent service. Your products are fantastic and your pricing spot on.
They were very efficient and delivered the flowers on time although I paid the extra money to ensure this was done which I thought was rather expensive.
It did make my Wife a very happy lady so thank you.
Great easy to use website, great value and super products but I WAS surprised that I didnt get a message that the bunch I ordered wasnt delivered !. This left my post op mum thinking I hadnt bothered. Hmmm, not good.
I made a mistake with the address I wanted to send flowers to and Serena's dealt with matter very efficiently. Also I liked the regular email updates regarding the delivery.
Ordered from United States. Once again I received superlative service. Email updates and confirmation of delivery keep you in the loop so you never have to wonder what the status of your order is.