Service rating : This was the second time I used Serenata but on this occasion I left delivery instructions that if recipient not home to leave with a neighbour. I have to say it was pretty pointless leaving delivery instructions, as the box was left in the front garden. Being a very windy day, the box was found blowing around the garden, thankfully the very fragile orchids inside were undamaged. But not impressive considering I gave very specific instructions. Product : I did not see them but they were for my friend’s birthday and she said they were lovely. But she was upset that they had been left to blow around the garden.
Service rating : I ordered serveral flowers (3 in total). Good communication via internet, as kept up to date of where the flowers were. Two orders arrived on time but one failed to be delivered. No follow personal follow up when the flowers did not get delivered, left wondering if my family was ever going to get the flowers delivered. Product : Flowers arrived on time (although I did not see the flowers) the receiver says they were very pleased with it.
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Gorgeous flowers made by florist in Buntingford
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