Service rating : Good service as ordered over the internet, shame about the product size and quality
Product : My friend was very pleased to receive her flowers until she opened them and thought about the fact that I had probably paid above average price as they were delivery and not just off the supermarket shelf and decided to ring me to come and have a look...i was not impressed. The flowers were in fair condition although some were a bit brown round the edges. it was a very small bunch too. I have to say i would not use your company again.
Service rating : very good that they kept me informed by email of details/delivery
Product : Unfortunately the lady I sent the flowers to is unwell and I have not been able to speak to her to find out if she even received the flowers. I was concerned when the delivery email stated they were left securely in porch although I asked for them to be patient & wait when delivering so I cannot comment on the quality on the flowers and can only hope she received them.
Service rating : Red Roses from previous order arrived as expected and were beautifully packaged.
However, lasted less than a week.
Good prices especially with free delivery and discount
Product : regret unable to answer as have had no details from recipient!
I know they were delivered when expected!
The delivery service is great. However, the company no longer gives a detailed description, including the numbers of flowers in each bunch, as they did originally. My bouquet contained iris which were not in the description and which have a very limited life. I wouild not have ordered this bouquet had I known this previously. Hence the comment below only the delivery was good not the flowers.
Service rating : Very easy to use, loved the text message service to say flowers were on their way and then when they had been delivered.
Product : Sorry I haven’t seen them so can’t say, but the lady who received them said they were lovely.
Service rating : Please use this space to let us know what you thinkBrilliant service. Everything on time with constant feedback regarding delivery time etc. I will use again and have no hesitation recommending to others. Good price too.
Product : Good product at the right price.
Had to contact them because the delivery company seriously let them down, but all contact was replied to quickly and courteously. When delivery firm messed up, another bouquet sent out and received same day. If not for dreadful service from Yodel would have given and excellent.