Service rating : Good service as ordered over the internet, shame about the product size and quality Product : My friend was very pleased to receive her flowers until she opened them and thought about the fact that I had probably paid above average price as they were delivery and not just off the supermarket shelf and decided to ring me to come and have a look...i was not impressed. The flowers were in fair condition although some were a bit brown round the edges. it was a very small bunch too. I have to say i would not use your company again.
Service rating : very good that they kept me informed by email of details/delivery Product : Unfortunately the lady I sent the flowers to is unwell and I have not been able to speak to her to find out if she even received the flowers. I was concerned when the delivery email stated they were left securely in porch although I asked for them to be patient & wait when delivering so I cannot comment on the quality on the flowers and can only hope she received them.
The delivery service is great. However, the company no longer gives a detailed description, including the numbers of flowers in each bunch, as they did originally. My bouquet contained iris which were not in the description and which have a very limited life. I wouild not have ordered this bouquet had I known this previously. Hence the comment below only the delivery was good not the flowers.
Service rating : Red Roses from previous order arrived as expected and were beautifully packaged.
However, lasted less than a week.
Good prices especially with free delivery and discount Product : regret unable to answer as have had no details from recipient!
I know they were delivered when expected!
Had to contact them because the delivery company seriously let them down, but all contact was replied to quickly and courteously. When delivery firm messed up, another bouquet sent out and received same day. If not for dreadful service from Yodel would have given and excellent.
This company is excellent I irdered two sets on flowers for mothers day one bunch arrived on schedule unfortunately the other bunch didn't but after emailing serenata flowers they replied straight away got another bunch want out.
Service rating : First time I’ve used this company, and so was very panicky if my mum would receive the flowers in office hours. And they arrived midday! And she loved them! Product : Defo use this company again!!
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