Service rating : Flowers arrived on day arranged. Looked beautiful. Only bad comment is delivery firm. They left flowers on doorstep, considering my mum lives in a block of flats,she was very lucky they were still there! Also the tracking option was of no use at all. All it told me was they were out for delivery. I lnew that already but would have liked to know where abouts they were & a rough time for delivery. A very good flower company let down by a bad delivery company. Product : Beautiful flowers. Very happy with them.
Service rating : 1 st time ordering flowers on line. l wanted them sent for a funeral , but had to send them a day early as l couldn’t find alternative days or time of delivery. The follow up of delivery was amazing, at first l thought it was too much but then it became comforting to know . Product : l knew the deceased but not the wife . l haven’t had feed back
Service rating : Delivery as described - checking on delivery service could do with improvement like a propsed eta for delivery??!! Product : I ordered a bunch of twenty four red roses for valentines and when the roses arrived already four of them had broken heads - not good for trying to impress somebody - especially with increased prices at this time of year!!
Service rating : delivered as agreed Product : I was very dissapointed in the bouquet. I ordered the de luxe version which amounted to 6 stems. The impresion from the picture was a large bouquet it isnt! The flowers were lovely it was the amount.
Service rating : Arrived when said and instructions forcdelivery carrird out to the letter. Product : My daughter was thrilled and said colours were beautiful.There were so many flowers she filled 2 vases so was able to enjoy them in 2 rooms.
Excellent service and as such I would be tempted to use again, however, the flowers I chose were not great as they only lasted a couple of days before wilting and buds and flowers dropped off. A bit embarrassing really!
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