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Istead Rise
Delivery

Things our Customers say about istead-rise deliveries

Carol Payne Gravesend
Quick delivery. Well bixed and beauty flowers as were described. Will buy again
Liz Knight Gravesend
Brilliant service and my friend said her flowers were beautiful- thank you
Sharon Stroud Gravesend
Flowers were delivered on time and my friend said they were beautiful made her cry thankyou for being so quick to deliver
Mary Burnell Gravesend
Excellent service. Ordered a plant for my sister-in-law who is in hospital following a bereavement. She received the beautiful plant which everyone in the Ward admires. So a big THANK YOU to all at Serenata Flowers.
Holly Barany Gravesend
We live in Bermuda and have family in UK. Serenata has been a godsend allowing us to send joy to family. They have a wonderful selection of flowers, a user-friendly website and the best on time all the time delivery record. Our deepest condolences to the Royal family and the people of the UK on the passing of Queen Elizabeth II a woman of awesome humility, wisdom and devotion to her people and her family.
Andrew Ford Gravesend
This is now the third time ive used Serenata flowers for my mother in law And as expected the flowers arrived fresh and undamaged with the courier offering excellent service delivering straight to her front door.

Flower delivery in Istead Rise

Magic Moments
(4281)
£34.99
Floral Ratatouille
(12578)
£34.99
Little Star
(1188)
£34.99
Sweet Embrace
(7191)
£39.99 £36.99
Scarlett Pimpernel
(1318)
£49.99 £44.99
Pearl Garden
(3448)
£49.99
Pink Pearls
(2038)
£34.99
Bali Hai
(3633)
£32.99
A Dozen Red Roses
(5301)
£34.99
Scented Moonlight
(4660)
£39.99 £34.99
Blush Allure
(323)
£59.99
Ivory Embrace
(6787)
£49.99 £39.99
Twilight
(17803)
£34.99 £32.99
City of Angels
(654)
£34.99 £29.99
Pastel Confetti
(81)
£29.99
Love Letter
(1388)
£39.99
Amber Vixen
(577)
£54.99
Hello Beautiful
(34)
£34.99

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LATE OR NON-DELIVERIES

FREE courier delivery

Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.

Premium guaranteed delivery

Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

Guaranteed timed delivery

If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)

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Our delivery options tailored for your satisfaction

FREE courier delivery

95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.

Premium guaranteed delivery - £4.99

Peace of mind service - guaranteed to arrive on your selected delivery date.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.

Premium guaranteed before 1pm - £9.99

Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.