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Downswood
Delivery

Things our Customers say about downswood deliveries

Daniel Smith Maidstone
Very beautiful flowers. Well boxed and delivered on time. What can I say definitely use again and even let you know that they are on there way and been delivered
Joyce Hampton Maidstone
I think the quality of the flowers is excellent and always find that the recipiant is delighted with their bouquet. I love the email informing me that they have been delivered.
Joyce Hampton Maidstone
I think the quality of the flowers is excellent and always find that the recipiant is delighted with their bouquet. I love the email informing me that they have been delivered.
Charles Lawrence Maidstone
My experience with Serenata Flowers has been dependable and the flowers have been loved by the recipients.
Pamela Jones Maidstone
Whenever I need flowers for a special occasion I use Seranata - they have always provided an excellent service. The choice of Bouquets are lovely and I will continue to use them. Recently I sent a bouquet to a friend who needed a lift - and she was over the moon. Thank you Seranata.
Diana Gheorghe Maidstone
I placed an order from another country and I was a little worried that the flower arrangement will not be delivered in time, or that it will not look as it advertised, but everything was perfect. Thank you.

Flower delivery in Downswood

Magic Moments
(4281)
£34.99
Little Star
(1188)
£34.99
Scarlett Pimpernel
(1318)
£49.99 £44.99
Twilight
(17803)
£34.99 £32.99
Ivory Embrace
(6787)
£49.99 £39.99
Floral Ratatouille
(12578)
£34.99
Sweet Embrace
(7191)
£39.99 £36.99
Pearl Garden
(3448)
£49.99
Pink Pearls
(2038)
£34.99
A Dozen Red Roses
(5301)
£34.99
Bali Hai
(3633)
£32.99
Scented Moonlight
(4660)
£39.99 £34.99
Blush Allure
(323)
£59.99
City of Angels
(654)
£34.99 £29.99
Pastel Confetti
(81)
£29.99
Love Letter
(1388)
£39.99
Amber Vixen
(577)
£54.99
Hello Beautiful
(34)
£34.99

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LATE OR NON-DELIVERIES

FREE courier delivery

Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.

Premium guaranteed delivery

Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

Guaranteed timed delivery

If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.

All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)

By signing in you will have access to all your previous orders. You will also be able to use your address book in the checkout, and there will be no need to enter your invoice address.

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Our delivery options tailored for your satisfaction

FREE courier delivery

95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.

Premium guaranteed delivery - £4.99

Peace of mind service - guaranteed to arrive on your selected delivery date.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.

Premium guaranteed before 1pm - £9.99

Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.

Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.

Status updates via sms and email so you don't have to check in on the site.