I ordered two lots of flowers to go to same address. One for Mom & one for her friends(who was visiting for the day) birthday. Supposed to be a surprise for Mom as I had told her I was sending the flowers for the birthday girl but not mentioned Moms. The friend took the box home without opening it & discovered the two lots of flowers when she got home. Not the end of the world but perhaps if they had been in separate boxes/ packages it would have been noticed earlier.
Service rating : Excellent team! You have got sweet service team as you said on website. I had a liittle problem with payment online, but the team help me out and fix it up just on time.
Product : My friend love it. Flower is very cheering. She has a "Beautiful Smile" on her hand with big (beautiful) smile on her face !!
Flowers were delivered on the right day, just as requested
Have used Serenata previously for London delivery and been very pleased with both delivery and quality. This particular order was for sending sympathies to an old friend's family and understandably at this sad time I would not expect them to comment on the flowers. However happy to confirm I received notification from Serenata that the delivery took place on time.
Ordered flowers from California to relative in Manchester. Relative extremely happy with the flowers, delivery was professional & punctual, and emailed special delivery instructions to customer service department with immediate confirmation. I will definitely order again from Serenata!
The flowers were for a friends birthday, I did not see them but the recipient was delighted, she said they were a nice mixture in a lovely combination of colours.
Serenata Flowers is an easy website to use and provide a good service.
The flowers arrived on time and looked exactly as on the website. I was pleasantly surprised with their long life - they made us happy for over 2 weeks.