Service rating : Delivery of the product was very good. Product : For the money, my friend said the teapot was nice, but the flowers in them were nearly dead. In fact, being green-fingered, she had to cut them down and start them again. Now, they are as they should have been(she sent me a before and after picture). This is the trouble when you cannot see the goods before purchase. I used Serenata as it was near to my friend's home. Very disappointed to say the least. I expected better and will not be using them, or, for that matter, any online florist again.
I was very impressed with the flowers that i sent my mum and the fact that they do sunday delivery is brilliant , the flowers were delivered promptly but the only bad thing i would say is that because my mum was not home the flowers were left on her doorstep, luckily she lives in a nice area and nobody stole them (which is why i knocked 1 star off)
Serenata are excellent on delivering their service always keeping you up to date with progress on the delivery . I tried another company purely because I find the Christmas floral options for Canada a little limited and wanted a different choice . What a mistake !!! I'll be staying with serenata in future .
I have been using serenata for four years exclusively now. Highly recommend. Flowers are alsways beautiful and delivery is always prompt and reliable.
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