Service rating : Having used this service for the first time I am certainly one very happy customer.
All I wanted to do was cheer my mum up after a stressful time and living 150 miles away its kind of hard to achieve that! So I sent her some flowers from Serenata to surprise her and let her know I’m thinking of her.
An exceptional price and FREE next day delivery! Flowers arrive as promised, fantastic quality and I got text alerts to inform me of the progress through each step.
I will definitely be using this service again. Bravo :)
Product : Fantastic quality and great value for money, my mum was over the moon with them an that’s just what I wanted. Couldn’t have asked for anything better.
Thank you very much and just for the record I WILL be recommending this service to everyone I know!
Service rating : The whole process was excellent, i was kept informed by regular emails and text messages as to when the flowers were in their way and when they were delivered. The flowers i ordered looked lovely, very reasonable and free delivery! Would use this company again. I havent actually seen the flowers in person so waiting to hear if the recipiant liked them.
Product : I have not been able to see the flowers and havent heard from the lady we sent them to yet but they arrived on time and im sure they were lovely
Service rating : Although through no fault of their own, the flowers were delivered a day late. At all times either by text to my mobile or emails I was informed at all times.
Product : My sister was over the moon with the flowers she received especially after just coming out of hospital after surgery, she said that they were beautiful. The delivery man was very patient waiting for her.
This was the first time I had used you, and will certainly use you again.
Service rating : Excellent service!! So unusual to be kept updated!! My sister loved her flowers, said they were beautiful!! I will definitely use again and recommend!! :) X
Product : Saw a picture of them, they were as beautiful as my sister said! I’ll definitely be using Serenataflowers again and recommending them to family and friends! Just ordered another bunch for MIL’s birthday!! Hey they do gifts too!! So reasonable! :) X
Their customer service was beyond fault and they communicated from dispatch to delivery. My mother in law was delighted but after seeing the flowers although beautiful I felt they a little less value for money but would pay the extra for the customer service also my mother in law told they were presented perfectly would recommend
Service rating : Professional company with great comms to keep me informed of order progress.
I will definitely use Serenata again and would also recommend to others.
Product : Have not seen the flowers myself but recipient and family say they are beautiful :o)
Service rating : the flowers were delivered swiftly
Product : The flowers were lovely but there were very few of them. The picture on the website did not compare with the very small bunch that came. So I was disappointed.