Service rating : The delivery was good they let me know every step to when it was leaving the flower shop to when it was out for delivery to my mums house but the roses have already started to droop and die so poor quality flowers and when tbey arrived they came in a box they didnt look that great until my mum sorted them out into a vase
Product : The delivery was good they let me know every step to when it was leaving the flower shop to when it was out for delivery to my mums house but the roses have already started to droop and die so poor quality flowers and when tbey arrived they came in a box they didnt look that great until my mum sorted them out into a vase
The service I received was outstanding, I ordered the flowers on Sunday for delivery on Monday and they arrived with no issues!!
I emailed the company on Sunday to explain that they were going to a school and which part as it's a funny building, and they replied. The communication I received throughout the process was excellent, I would highly recommend this company, and the flower were beautiful too!
Service rating : The service was very good but the only comment I have is when they were delivered they left the flowers behind a lot of bags of rubbish so if the dustman can they would of been thrown away and they would not have received them.
Product : The arrangement was lovely they was very pleased with them
Ordering online was quick and fairly painless, with the exception of an error causing an additional item to appear on the bill, post shopping basket summary. Nevertheless, the customer services team responded very quickly to my query, the matter was resolved within hours, and the original order was delivered correctly and on time.
Service rating : Very impressed with being kept informed when the flowers were on there way to when they were delivered.
Product : I haven’t seen the flowers myself but I was informed that they were lovely.
Service rating : On the two occasions I have used Serenata they have always been efficient and professional.
Product : These were sent to my cousin for her 25th Wedding Anniversary, she rang me and said they were beautiful.
Service rating : I was very pleased with the service. The flowers were ordered one month before and on the day they were delivered i received a text message and email advising me of their dispatch. The recipient was very happy.
Product : The recipient was very happy. A very good service.