I was initially really dissapointed as my order was not delivered on the day I specified however they totally redeemed themselves by contacting me by ail to let me know of the situation and refunded my money and also sending another bouquet of a higher value of my choice to be delivered on another day of my choice. So well done serenata I will definately use your company again ,
Flowers did not arrive on the day requested. I emailed serenata that evening,they said that complimentary flowers would be sent the following day. We did receive two lots of flowers the next day. I feel the fault was more on the delivery company's side.
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Beautiful flowers in Stanton Hill
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